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Senior Director, Brand & Communications

1 month ago
United States
Full-time
Executive
Head of Marketing
Marketing and Growth
Apply Now
CallMiner

CallMiner

CallMiner is the global leader in conversation intelligence, providing cloud-based conversational analytics solutions to improve agent performance and customer experience across all contact channels. Their platform, powered by artificial intelligence a...

Professional Services
251-1K
Founded 2002
$159M raised
View All Jobs 4

Description

  • Develop and execute an integrated brand strategy aligned with corporate objectives, positioning, and go-to-market priorities.
  • Drive consistent brand messaging and storytelling across external channels and touchpoints.
  • Ensure brand governance and consistency across campaigns, assets, digital experiences, events, and corporate communications.
  • Lead public relations strategy and execution, including management of external PR agency relationships.
  • Partner with internal stakeholders to identify and amplify company, customer, product, and industry stories.
  • Oversee press releases, corporate announcements, executive communications, blogs, and external messaging.
  • Drive executive thought leadership initiatives, including bylines, blogs, social media, and interviews.
  • Lead analyst relations strategy in partnership with Product Marketing and Product, including analyst briefings and report participation.
  • Develop an editorial strategy and content roadmap aligned to business priorities and GTM initiatives.
  • Oversee creation of thought leadership and educational content and support integrated campaigns and sponsored content initiatives.

Requirements

  • 10+ years of experience in brand marketing, corporate communications, public relations, or related fields within B2B technology / SaaS organizations.
  • Experience in both agency and in-house environments is strongly preferred.
  • Proven success leading integrated brand and communications strategies that drive measurable business impact.
  • Strong media relations and analyst relations experience.
  • Excellent storytelling, writing, editing, and executive communication skills.
  • Experience managing agencies, freelancers, and cross-functional stakeholders.
  • Demonstrated ability to operate strategically while executing day-to-day activities.
  • Strong understanding of enterprise technology markets and go-to-market organizations.
  • Bachelor’s degree in Marketing, Communications, Journalism, Public Relations, or related field preferred.

Benefits

  • Quality medical, dental, and vision coverage.
  • Life and disability insurance.
  • Reimbursement programs for fitness and tuition.
  • 401(k) matching.
  • Generous PTO, including an annual volunteer day.
  • Paid maternity and parental leave.
  • Flexible benefits designed to support both individual and family needs.
  • Inclusive and equitable workplace culture.

Interested in this position?

Apply directly on the company website

Apply Now

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