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[Fiat] Fiat Operations Specialist - Brazil

1 month ago
Brazil
Full-time
Mid Level
Operations Specialist
Product Management
Apply Now
Bybit

Bybit

Bybit operates as a cryptocurrency exchange, providing a platform for users to buy, sell, and trade Bitcoin, Ether, altcoins, and NFTs, while also offering access to spot and futures markets and secure coin staking.

Capital Markets
1K-5K
Founded 2018
View All Jobs 11

Description

  • Own and manage BRL on/off-ramp channels end-to-end, ensuring availability, performance, and reliability.
  • Serve as the primary point of contact for Brazilian banks, payment vendors, PSPs, card processors, and other fiat partners.
  • Lead and coordinate technical integrations with local banks and payment gateways.
  • Monitor and manage daily fiat operations, including transactions, settlements, reconciliation, and issue resolution.
  • Work with Customer Support to resolve deposit, withdrawal, and transaction-status issues.
  • Maintain liquidity and operational stability of BRL fiat flows and payment channels.
  • Use data, metrics, user behavior, and customer feedback to optimize payment integrations and reduce friction.
  • Collaborate cross-functionally with Product, Technology, Risk, and Compliance teams to improve fiat infrastructure and processes.
  • Identify operational incidents, escalate issues, and perform root cause analysis.
  • Keep SOPs, runbooks, and operational documentation up to date.

Requirements

  • 3+ years of experience in payment operations, banking, or fintech in Brazil.
  • Experience in the payments or banking industry with a strong understanding of the Brazilian financial ecosystem, local payment rails, and banking operations.
  • Hands-on experience coordinating technical integrations with banks and payment providers.
  • Familiarity with Brazilian financial regulations, AML practices, KYC compliance, and payment industry standards.
  • Strong project management skills and the ability to lead multiple initiatives in a fast-paced environment.
  • Analytical problem-solving skills with a proactive approach to identifying and resolving issues.
  • Excellent verbal and written communication skills for working with internal and external stakeholders.
  • Fluency in both English and Portuguese, written and verbal.
  • Additional languages are a plus.

Benefits

  • Study Growth Fund for professional development and continuous learning.
  • Regular internal events, workshops, and team-building activities.
  • Global collaboration with a diverse, international team.
  • Career advancement opportunities within a rapidly expanding global company.
  • Internal mobility and internal job opportunities to support long-term career growth.

Interested in this position?

Apply directly on the company website

Apply Now

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