Customer Service Representative

2 weeks, 3 days ago
Full-time
Entry Level
Customer and Technical Support
Bush & Bush Law Group

Bush & Bush Law Group

Bush & Bush Law Group is a personal injury law firm that is dedicated to providing exceptional legal representation to clients. With a focus on trial advocacy, the firm is committed to fighting for the rights of the underdog. Led by Charles Bush, a hig...

Specialized Consumer Services
1-10

Description

  • Manage incoming calls, emails, and messages from clients and provide timely, accurate responses.
  • Collect and document essential case information from clients and ensure details are accurately logged.
  • Assist clients with case updates and provide information about the legal process.
  • Resolve client issues or concerns in a professional and empathetic manner.
  • Escalate complex situations to the appropriate team members when necessary.
  • Support administrative tasks such as data entry, scheduling, and organizing client files.

Requirements

  • High school diploma or equivalent required; some college education preferred.
  • Previous experience in customer service, preferably in a legal or office environment.
  • Strong verbal and written communication skills with a customer-centric approach.
  • Proficiency in Microsoft Office Suite.
  • Familiarity with case management software is a plus.
  • Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
  • Empathy, patience, and a positive attitude when working with clients.
  • Comfort working with clients during challenging times.

Benefits

  • Compensation of $13-$15 per hour.
  • Positive and supportive team environment.
  • Opportunities for professional growth and development.
  • Leadership team that values innovation and efficiency.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Triage Engagement and Solutions (Contract)

Latitude AI 501-1000 information technology & services

Latitude AI is hiring a Triage Operations team member to support automated driving development for Ford vehicles by analyzing test data and improving operational workflows over a 12-month contract.

Agile JIRA Looker Machine Learning Superset
15 hours, 21 minutes ago

Care Navigator

Wider Circle 51-250 Health Care Providers & Services

Wider Circle is hiring an entry-level Care Navigator for Care Delivery Operations to conduct patient health screenings and intake appointments, document needs accurately, and help connect members to follow-up care.

HIPAA
15 hours, 36 minutes ago

Beneficiary Support Specialist

MPF Federal 51-250 Professional Services

MPF Federal is hiring a remote Beneficiary Support Specialist to support the Social Security Ticket to Work program by handling beneficiary and provider inquiries, updating records, and processing routine requests.

15 hours, 36 minutes ago

Social Support Specialist - Video Games - Remote

Keywords Studios 10K-50K Internet Software & Services

Keywords Studios is hiring a Social Support Specialist to manage player-facing communities for gaming titles, helping maintain safe, respectful engagement and support brand trust across social platforms.

15 hours, 51 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers