Customer Support Agent - Finnish Speaking

1 hour, 48 minutes ago
Full-time
Entry Level
Customer and Technical Support
BrainRocket

BrainRocket

BrainRocket is an innovative IT software development company based in Cyprus, dedicated to providing cutting-edge solutions and services to clients worldwide. With a focus on creating a healthy and united work environment, BrainRocket attracts talented...

Internet Software & Services
251-1K
Founded 2020

Description

  • Communicate with customers through online chats and email.
  • Maintain a prompt and empathetic attitude toward customers.
  • Acknowledge and resolve customer complaints.
  • Learn the company’s products thoroughly to answer customer questions.
  • Ensure customer satisfaction by providing professional support.

Requirements

  • Proficiency in both written and spoken Finnish and English.
  • Proactive attitude with an interest in customer support and sales.
  • Excellent communication and negotiation skills.
  • Strong attention to detail.
  • Previous experience in a support role is advantageous.

Benefits

  • Working in a dynamic European company.
  • Decent remuneration.
  • Flexible work hours with shifts.
  • Opportunities for career and professional growth within the company.
  • Corporate events and team buildings.
  • International team environment.

Interested in this position?

Apply directly on the company website

Apply Now

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