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Senior Product Manager: Retention & Engagement

9 hours, 42 minutes ago
United States
Full-time
Senior
Product Manager
Product Management
Apply Now
Boldin

Boldin

Boldin provides innovative products and services with a focus on customer satisfaction and excellence in all operations.

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Description

  • Own retention and engagement outcomes for the PlannerPlus subscription product.
  • Define the retention metrics framework, identify churn root causes, and address them through product improvements.
  • Design rituals and return moments that turn one-time planning into an ongoing habit.
  • Simplify advanced planning capabilities, including Roth conversions and withdrawal strategies, for first-time planners.
  • Conduct customer research with subscribers across different financial backgrounds and use insights to shape the roadmap.
  • Run experiments and cohort analyses to measure product impact and validate results.
  • Develop and execute a prioritized retention roadmap tied to identified root causes.
  • Communicate retention strategy, data, and results across the company.
  • Publish initial retention metrics within the first 90 days and deliver measurable engagement improvements during the first year.

Requirements

  • 5+ years of B2C product management experience.
  • Direct ownership of retention, engagement, or lifecycle outcomes for a subscription product.
  • Strong understanding of subscription economics, including cohorts, lifetime value, and payback.
  • Ability to design experiments, analyze data, and distinguish meaningful results from noise.
  • Strong communication and collaboration skills across engineering, design, marketing, and executive teams.
  • Empathy for people with varying levels of financial literacy and sensitivity to the emotional nature of financial decisions.
  • Genuine interest in personal finance and retirement planning.
  • Experience making complex or expert-domain products accessible to mainstream audiences (preferred).
  • Fintech experience or experience working alongside CFPs or financial advisors (preferred).
  • Fluency with modern AI tools (preferred).

Benefits

  • $150,000–$178,000 base salary, depending on experience.
  • Early-stage equity options with potential upside.
  • Health, dental, and vision coverage.
  • 401(k) with employer match.
  • Flexible paid time off and parental leave.
  • Fully remote role for candidates in the United States.

Interested in this position?

Apply directly on the company website

Apply Now

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