Technical Writer

2 hours, 47 minutes ago
Full-time
Mid Level
Technical Writing and Documentation
Blueprint Technologies

Blueprint Technologies

Blueprint Technologies specializes in delivering tailored business management and IT solutions that optimize cloud spending, enhance productivity, and drive innovation across various industries, including manufacturing, retail, finance, and healthcare.

Internet Software & Services
251-1K
Founded 2013

Description

  • Serve as the primary point of contact for documentation across administrator and end-user channels.
  • Edit, review, and refine documentation drafts for clarity, consistency, and accuracy.
  • Schedule, approve, and publish documentation updates across multiple platforms.
  • Manage page structure, navigation, and overall organization of documentation content.
  • Maintain consistent terminology, tone, and style across all published materials.
  • Source, update, and maintain screenshots and other visual assets.
  • Draft video scripts to support documentation and learning experiences when needed.
  • Manage uploads and updates to centralized download repositories.
  • Maintain accurate cross-links to related content and coordinate with partner teams as needed.
  • Conduct regular accuracy, compliance, and freshness reviews.
  • Partner with product leadership to align documentation strategy, priorities, and messaging.
  • Proactively identify and implement opportunities to improve site documentation.
  • Draft and review internal posts and community-facing announcements related to product updates.
  • Upload presentation materials and ensure documentation, blogs, and videos are properly linked on adoption and enablement pages.

Requirements

  • 3+ years of experience editing and reviewing technical documentation.
  • 3+ years of experience publishing and maintaining documentation for enterprise software or SaaS products.
  • 2+ years of experience supporting both administrative and end-user documentation channels.
  • Proven ability to manage documentation lifecycle activities, including reviews, updates, publishing, and audits.
  • Strong attention to detail with a focus on accuracy, consistency, and usability.
  • Experience coordinating with product managers, engineers, or cross-functional stakeholders.
  • Ability to manage multiple documentation updates simultaneously while meeting deadlines.
  • Experience supporting AI-powered or Copilot-style productivity tools (preferred).
  • Familiarity with skills, workforce analytics, learning platforms, or employee capability tools (preferred).
  • Strong understanding of using AI-assisted tools to improve documentation creation, editing, and efficiency (preferred).
  • Experience aligning documentation with enterprise learning or developer documentation standards (preferred).
  • Comfort drafting lightweight scripts, announcements, or community-facing content (preferred).
  • Experience proactively improving documentation sites for discoverability, structure, and usability (preferred).

Benefits

  • Remote work environment.
  • Medical, dental, and vision coverage.
  • Flexible Spending Account.
  • 401(k) program.
  • Competitive PTO offerings.
  • Parental leave.
  • Opportunities for professional growth and development.
  • Competitive hourly pay of $28 - $31.30 USD for candidates based in Washington State.

Interested in this position?

Apply directly on the company website

Apply Now

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