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Senior Technical Content Engineer – AI Documentation

1 hour, 31 minutes ago
United States
Full-time
Senior
Technical Writer
Software Development
CI/CD Git JavaScript Python TypeScript VS Code
Apply Now
Blueprint Technologies

Blueprint Technologies

Blueprint Technologies specializes in delivering tailored business management and IT solutions that optimize cloud spending, enhance productivity, and drive innovation across various industries, including manufacturing, retail, finance, and healthcare.

Internet Software & Services
251-1K
Founded 2013
View All Jobs 17

Description

  • Plan, scope, and manage technical content programs from ideation through authoring, review, user acceptance testing, publication, and ongoing maintenance.
  • Author, edit, and review internal wiki articles, how-to guides, UAT plans, process documentation, and contributor guidance.
  • Support docs-as-code workflows using Markdown, Git-based collaboration, pull requests, issues, and CI/CD publishing processes.
  • Facilitate user acceptance testing, gather participant feedback, document findings, and recommend next steps.
  • Monitor adoption, usage, feedback, and success metrics for documentation tools, agent skills, and AI-enabled content workflows.
  • Track documentation quality indicators such as engagement, satisfaction, time-to-resolution, content freshness, accessibility, and issue resolution.
  • Triage and resolve content bugs from feedback channels, analytics, and issue backlogs.
  • Partner cross-functionally with content, engineering, product, design, and transformation stakeholders to coordinate workstreams and ensure documentation accuracy.
  • Apply content quality standards including voice and tone, accessibility, information architecture, metadata, taxonomy, localization readiness, and content reuse practices.
  • Use technical authoring and publishing tools such as Visual Studio Code, Markdown linters, static-site publishing systems, and documentation repositories.
  • Apply software engineering practices such as branching strategies, code review, automated validation, and testing to content development workflows.
  • Use AI-assisted and agentic coding tools to accelerate content creation, automate repetitive documentation tasks, and prototype workflow improvements.
  • Identify opportunities to integrate AI-assisted authoring, content generation, quality assurance, and automation into the documentation lifecycle.
  • Contribute to or build lightweight scripts, tools, extensions, or automation using Python, JavaScript, TypeScript, or similar technologies.

Requirements

  • Bachelor’s degree in Computer Science, Technical Communication, English, Information Science, or a related field, or equivalent practical experience.
  • 4+ years of experience in technical content development, technical writing, or content program management for software, developer, or cloud-based products.
  • 2+ years of experience with docs-as-code workflows, including Markdown authoring, Git-based collaboration, pull request workflows, and CI/CD publishing pipelines.
  • Experience using Visual Studio Code or a comparable code editor as a primary authoring environment.
  • Familiarity with large-scale developer documentation platforms or enterprise documentation ecosystems.
  • Experience managing content at scale, including information architecture, metadata, taxonomy, localization considerations, and content reuse strategies.
  • Solid understanding of software development concepts such as version control, APIs, SDKs, command-line tools, scripting, and developer workflows.
  • Strong written and verbal communication skills with the ability to explain complex technical topics clearly for developer and technical audiences.
  • Strong program or project management skills, including the ability to manage multiple workstreams, prioritize effectively, and deliver on schedule.
  • Ability to collaborate with engineering, content, product, design, and cross-functional stakeholders in a fast-paced technical environment.
  • Prior software engineering experience or experience in a role that involved writing, reviewing, or maintaining code.
  • Hands-on experience with AI-assisted or agentic coding tools such as AI pair-programming tools, terminal-based coding assistants, or coding automation harnesses.
  • Proficiency in Python, JavaScript, and/or TypeScript for automation, content tooling, workflow improvements, or AI-enabled documentation processes.
  • Experience with cloud services, including deploying, managing, or documenting solutions on a major cloud platform.
  • Familiarity with AI/ML development platforms used to build, evaluate, or deploy models, agents, or AI-powered workflow solutions.
  • Experience building or contributing to developer tools, CLI utilities, code editor extensions, documentation automation scripts, or publishing pipeline improvements.
  • Experience supporting open-source or community contribution workflows, including reviewing external pull requests, managing contributor guidelines, and supporting contributor engagement.
  • Experience using analytics tools or query/reporting platforms to measure content effectiveness, adoption, engagement, and quality.
  • Knowledge of accessibility standards such as WCAG and inclusive content design principles.
  • Experience working with technical documentation for security, cloud, developer tools, enterprise software, or AI-enabled platforms.

Benefits

  • Remote work location.
  • Medical, dental, and vision coverage.
  • Flexible Spending Account.
  • 401(k) program.
  • Competitive PTO offerings.
  • Parental leave.
  • Opportunities for professional growth and development.
  • Anticipated salary range of $100,000–$120,000 per year for candidates based in Washington State.

Interested in this position?

Apply directly on the company website

Apply Now

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