Senior Business Process Specialist – Global Project Controls

3 hours, 24 minutes ago
Full-time
Senior
Technical Writing and Documentation
Blueprint Technologies

Blueprint Technologies

Blueprint Technologies specializes in delivering tailored business management and IT solutions that optimize cloud spending, enhance productivity, and drive innovation across various industries, including manufacturing, retail, finance, and healthcare.

Internet Software & Services
251-1K
Founded 2013

Description

  • Partner with subject-matter experts to gather, validate, and document business-process requirements.
  • Define and document current-state and future-state business processes.
  • Develop and maintain standard operating procedures for global project controls and related operational functions.
  • Create process flows, workflow diagrams, and cross-functional swimlane maps in Microsoft Visio.
  • Translate complex business, technical, and system workflows into clear documentation and enablement materials.
  • Develop quick-reference guides, user guides, job aids, process manuals, and training content.
  • Support new-process rollouts, system implementations, reporting launches, business-continuity initiatives, and digitization efforts.
  • Collaborate with change management and project teams to turn process changes into role-specific training content.
  • Document processes tied to ERP, procurement, contract management, planning, and project-control systems.
  • Ensure documentation reflects controls, compliance requirements, governance standards, and evolving business needs.
  • Facilitate stakeholder review sessions, incorporate feedback, and secure approvals.
  • Identify process gaps, inefficiencies, handoff issues, and opportunities for simplification or standardization.
  • Support process-improvement, digital-transformation, audit-readiness, and documentation-governance efforts.

Requirements

  • 5+ years of relevant experience in business-process management, process design, process documentation, technical writing, process improvement, or a related field.
  • Experience developing and maintaining standard operating procedures.
  • Experience gathering process information from subject-matter experts and translating it into documentation.
  • Experience creating end-to-end process maps, workflows, and cross-functional swimlane diagrams.
  • Proficiency with Microsoft Visio or a comparable process-mapping tool.
  • Strong technical and business writing skills.
  • Experience creating user guides, quick-reference guides, job aids, training materials, or similar content.
  • Ability to simplify complex business, technical, and operational concepts for different audiences.
  • Experience facilitating discussions with cross-functional stakeholders to validate and align processes.
  • Strong attention to detail, accuracy, consistency, and document quality.
  • Ability to manage multiple documentation and process-development efforts simultaneously.
  • Ability to work independently, organize ambiguous information, and drive deliverables through review and approval.
  • Experience working in a large, cross-functional enterprise environment.
  • Strong written and verbal communication skills.
  • Demonstrated reliability and interest in supporting a long-term assignment.
  • Preferred: experience in engineering, EPC, capital projects, construction, infrastructure, data centers, or other large-scale project-delivery environments.
  • Preferred: experience with global project controls, including cost management, estimating, planning and scheduling, risk management, change control, forecasting, or project reporting.
  • Preferred: familiarity with project-control processes across engineering, procurement, construction, finance, and supply chain.
  • Preferred: experience documenting processes for ERP, project portfolio management, procurement, contract-management, integrated business planning, or project-information systems.
  • Preferred: experience with SAP project/portfolio management platforms, SAP enterprise systems, procurement platforms, contract-lifecycle management systems, or project-control applications.
  • Preferred: experience supporting organizational change management, business transformation, digitization, or system-implementation initiatives.
  • Preferred: experience developing governance frameworks, documentation standards, templates, or review procedures.
  • Preferred: knowledge of Lean, Six Sigma, SIPOC, BPMN, or value-stream mapping.
  • Preferred: experience defining and tracking process KPIs, OKRs, service-level measures, or adoption metrics.
  • Preferred: experience developing documentation for audit, compliance, controls, or business-continuity requirements.
  • Preferred: Six Sigma, Lean, business-process management, project-management, or related certification.

Benefits

  • Competitive pay with Washington State starting range of $36.06–$38.46 per hour.
  • Medical, dental, and vision coverage.
  • Flexible Spending Account.
  • 401(k) program.
  • Competitive PTO offerings.
  • Parental leave.
  • Opportunities for professional growth and development.
  • Remote work location.

Interested in this position?

Apply directly on the company website

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