Bloomerang

Bloomerang provides nonprofit organizations with integrated software solutions for fundraising, donor and volunteer management, enabling them to enhance donor relationships, increase retention, and effectively mobilize volunteers to support their missi...

Specialized Consumer Services

Consumer Discretionary

251-1K (360)

Founded 2012

12 open positions

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Systems Administrator

2 months, 1 week ago

United States, Canada

Full-time

Senior

DevOps and Infrastructure

AWS CRM Generative AI macOS Salesforce

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Bloomerang

Specialized Consumer Services

251-1K

Founded 2012

View All Jobs 12

Description

Install, configure, maintain, and troubleshoot IT infrastructure and core technology applications.
Make architectural decisions for Bloomerang’s core technology apps.
Serve as the primary escalation point for Desktop Support Engineers on complex technical issues.
Integrate disparate applications through APIs and workflow automation tools to improve data flow.
Deliver technical solutions collaboratively across business units and maintain high ticket quality standards.
Support configuration and change management for complex systems throughout their lifecycle.
Administer and support cloud-first collaboration and identity tools across the environment.
Maintain accurate and up-to-date documentation for systems and procedures.

Requirements

Experience administering and maintaining complex IT systems.
Expertise in macOS administration and troubleshooting, with supplemental Windows support experience.
Hands-on experience with Okta, Google Workspace, and Slack in a modern cloud-first environment.
Practical experience using AWS Admin Portal to manage permissions, monitor resources, or support cloud infrastructure.
Strong written and verbal communication skills with a commitment to thorough documentation.
Hands-on experience using generative and agentic AI tools to automate routine work and improve output.
A proactive mindset with interest in emerging technology and responsibly applying AI-driven solutions.
Experience within companies of 500+ employees is preferred.
Experience configuring sales tech tools such as VoIP/dialers, email sequencing platforms, and sales intelligence software (preferred).
Strong Salesforce administration experience supporting RevOps workflows and data enrichment (preferred).
Understanding of API integrations, Role-Based Access Control (RBAC), and system security protocols (preferred).
Knowledge of email deliverability, including domain warming, monitoring, and sequencing best practices (preferred).

Benefits

Salary range of $78,000 to $100,000 per year.
Eligibility for a discretionary bonus.
Generous health, vision, and dental insurance options.
Access to HealthiestYou for 24/7 confidential virtual doctor support.
Competitive PTO package with 20 PTO days, 3 flex days, 4 optional volunteer days, and 12 paid holidays.
Paid parental leave.
401(k) match.
Fully remote, permanent full-time role within the U.S. and select Canadian provinces, with optional work from Indianapolis headquarters for local employees.
Equipment shipped to your door.
Visa sponsorship and relocation assistance are not offered at this time.

Interested in this position?

Apply directly on the company website

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