Platform Product Manager, Banking Services

1 month ago
Full-time
Senior
Software Development
Block

Block

Block is a company that consists of Square, Cash App, Spiral, TIDAL, TBD, and foundational teams. They are focused on economic empowerment by creating tools to expand access to the economy. Square helps sellers run and grow businesses, Cash App redefin...

Capital Markets
10K-50K
Founded 2009

Description

  • Define the vision, strategy, and roadmap for one or more Banking Services domains (e.g., bank account linking, ACH and local bank transfers) with clear objectives and metrics.
  • Partner cross-functionally with engineering, financial operations, risk, compliance, treasury, and partner product teams to deliver reusable, compliant, and scalable platform capabilities.
  • Own the end-to-end lifecycle for assigned capabilities from opportunity discovery and requirements definition through launch, adoption, and ongoing optimization.
  • Balance new feature delivery with reliability, technical debt, and regulatory work for critical banking flows.
  • Collaborate closely with engineering to design resilient architectures that keep money moving during partner outages, regional incidents, or internal failures.
  • Translate financial and regulatory constraints (e.g., NACHA rules, safeguarding requirements, open banking / 1033 obligations) into product and platform requirements.
  • Drive cross-functional programs spanning multiple Block brands and functions, align priorities, sequence work, and communicate progress and trade-offs.
  • Own KPIs and OKRs for your product domain (e.g., success rates, GPV, return rates, latency, cost efficiency), instrument the platform to measure them, and feed insights into prioritization.
  • Contribute to the operating model by clarifying charters, JTBDs, and SLOs and improving shared planning and prioritization processes across the Block Financial Platform.

Requirements

  • 5+ years of product management experience or equivalent, including shipping complex backend or platform products at scale.
  • Experience in at least one of: payments, banking, financial platforms, or highly regulated infrastructure, with interest in bank transfers and global money movement.
  • Technical fluency and a system-thinking mindset to work closely with senior engineers and translate product goals into technical requirements and trade-offs.
  • Strong ability to prioritize across KLO/run-the-business work, strategic platform investments, and new product enablement using data and clear frameworks.
  • Experience working in a high-growth B2B or B2C FinTech or Finance business is highly preferred.
  • Collaborative, low-ego working style with a track record of building partnerships across engineering, operations, finance/treasury, compliance, risk, and partner product teams in matrixed organizations.
  • Excellent written and verbal communication skills, including simplifying complex technical and regulatory topics for diverse audiences and driving alignment with senior stakeholders.
  • Analytical, metrics-driven approach to decision-making; comfortable defining KPIs, using dashboards, and applying quantitative and qualitative insights to roadmaps.
  • Curiosity, ownership, and a bias for action, with a focus on building resilient, long-lived financial infrastructure that earns customers' trust.

Benefits

  • Market-based compensation with location-based pay zones; U.S. ranges: Zone A $163,600–$245,400; Zone B $155,400–$233,200; Zone C $147,300–$220,900; Zone D $139,000–$208,600 (final offer depends on skills, experience, and location).
  • Remote work options and a flexible, remote-first work environment.
  • Medical insurance and other health benefits.
  • Flexible time off and modern family planning benefits.
  • Retirement savings plans.
  • Inclusive hiring practices and reasonable accommodations during the recruitment process (including consideration of qualified applicants with criminal histories).

Interested in this position?

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