Head of Design, Banking

1 month ago
Full-time
Executive
Design and User Experience
Block

Block

Block is a company that consists of Square, Cash App, Spiral, TIDAL, TBD, and foundational teams. They are focused on economic empowerment by creating tools to expand access to the economy. Square helps sellers run and grow businesses, Cash App redefin...

Capital Markets
10K-50K
Founded 2009

Description

  • Define and own the creative direction and design standards for Square Banking so experiences from onboarding to ongoing engagement feel clear, connected, and consistent.
  • Lead, mentor, and grow a team of 10+ product designers, fostering psychological safety, design excellence, and an inclusive culture.
  • Partner with senior leaders in Product, Engineering, and Marketing to shape strategy, influence roadmaps, and drive company-defining initiatives.
  • Create and scale design systems, frameworks, rituals, and structures that enable teams to move quickly without sacrificing quality.
  • Ensure cohesion across disciplines and regions as Square Banking expands globally while honoring local nuance.
  • Champion customer-centric decision making by keeping small business owners’ needs central and translating complex ideas into intuitive experiences.
  • Integrate automation and AI-driven insights into design workflows to enhance creativity, streamline processes, and deliver smarter customer experiences.
  • Represent design on the Banking leadership team and influence broader design direction across Square.

Requirements

  • 15+ years of experience in design management, including leading and building product design teams.
  • Proven record of delivering transformative, high-impact products that influence company strategy and drive measurable outcomes.
  • Experience leading design at scale across multiple product lines, regions, and platforms.
  • Portfolio demonstrating vision, taste, and range across product experience, marketing, and innovation.
  • Proven ability to partner closely with Product, Engineering, and Marketing executives to define strategy and align teams around shared goals.
  • Experience developing and scaling organizations, mentoring leaders, and fostering a culture of excellence and inclusion.
  • Comfort operating at both strategic altitude and detailed craft-level execution (multi-year vision and final implementation quality).
  • Strong systems thinking and storytelling ability with a focus on customer journey and simplifying complexity into intuitive experiences.
  • An evolving perspective on design’s role in AI, automation, and emerging technologies and how these can enhance creative output (preferred).

Benefits

  • Market-based competitive pay — Zone A–D ranges: $304,500–$456,700 USD (actual starting pay depends on location, skills, and experience).
  • Remote work flexibility (remote-friendly arrangements).
  • Medical insurance / health benefits.
  • Flexible time off (flexible PTO).
  • Retirement savings plans.
  • Modern family planning and related family benefits.
  • Inclusive workplace practices, reasonable accommodations during hiring, and fair-chance hiring considerations.

Interested in this position?

Apply directly on the company website

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