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Senior Windows Systems Engineer - (Remote) Support Clients in the US

1 month, 3 weeks ago
Indonesia, Philippines
Full-time
Senior
Systems Engineer
DevOps and Infrastructure
Active Directory DHCP DNS PowerShell Windows Server
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Bit by Bit

Bit by Bit

Bit by Bit offers comprehensive technology solutions, including managed IT support, cloud services, and digital marketing, tailored to enhance business efficiency and productivity.

Internet Software & Services
11-50
Founded 1987
View All Jobs 3

Description

  • Provide advanced Level 3 support and escalation for enterprise Windows Server environments.
  • Design, implement, maintain, and troubleshoot Active Directory, Group Policy, DNS, DHCP, and other Windows infrastructure services.
  • Administer, optimize, and patch Windows Server environments, including upgrades, lifecycle management, and performance tuning.
  • Manage WSUS and enterprise patching strategies across multiple client environments.
  • Support and administer Hyper-V virtualized environments, including host management, VM provisioning, and performance optimization.
  • Administer Microsoft 365 services, including Exchange Online, SharePoint, Teams, Entra ID, and related cloud services.
  • Assist with hybrid cloud integrations and identity management initiatives.
  • Develop and maintain PowerShell scripts and automation processes to improve operational efficiency.
  • Perform root-cause analysis and lead remediation efforts for complex infrastructure incidents.
  • Implement Windows security best practices, backup, disaster recovery, and business continuity measures.
  • Monitor production systems proactively and respond to incidents during overnight support hours.
  • Create technical documentation, operational procedures, and infrastructure standards.
  • Collaborate with U.S.-based engineers, leadership teams, vendors, and end users.
  • Participate in infrastructure improvement and modernization projects.
  • Serve as a senior technical resource and escalation point for junior engineers and support staff.

Requirements

  • 5–8+ years of hands-on experience in Windows Systems Administration, Infrastructure Engineering, or similar roles.
  • Strong expertise in Windows Server administration in enterprise or MSP environments.
  • Advanced knowledge of Active Directory, Group Policy, DNS/DHCP, Windows Server administration, and Microsoft 365 administration.
  • Strong experience with WSUS and enterprise patch management practices.
  • Experience supporting and administering Hyper-V virtualized infrastructure.
  • Experience with Microsoft Entra ID (Azure AD), hybrid identity environments, and cloud-based services.
  • Strong PowerShell scripting and automation experience.
  • Experience implementing Windows security best practices and access management controls.
  • Familiarity with backup, disaster recovery, and business continuity concepts.
  • Experience working in distributed enterprise or multi-client MSP environments preferred.
  • Excellent troubleshooting, analytical, and root-cause analysis skills.
  • Strong English communication skills, both written and verbal.
  • Ability to work independently, prioritize effectively, and manage multiple technical issues simultaneously.
  • Microsoft certifications are considered an asset.

Benefits

  • Salary of $2,200–2,800 USD/month for the Philippines role.
  • Salary of $1,800–2,400 USD/month for the Indonesia role.
  • Two weeks of paid vacation.
  • Additional benefits for Indonesia include medical coverage, dental coverage, paid vacation, and a retirement plan.
  • Fully remote work arrangement.
  • Full-time overnight shift aligned with Eastern Time (USA).
  • Occasional after-hours or on-call responsibilities may be required.

Interested in this position?

Apply directly on the company website

Apply Now

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