Risk Operations Agent (AMER. US Timezone) - 8-months Contract

2 hours, 3 minutes ago
Binance

Binance

Binance operates as a leading blockchain ecosystem and digital asset exchange, integrating digital technology with financial services to facilitate the trading and management of cryptocurrencies.

Capital Markets
5K-10K
Founded 2017
$10M raised

Description

  • Review assigned account queues to assess account legitimacy, evaluate risk, and determine whether to restrict or dismiss each case.
  • Contact account holders to verify account activity, investigate concerns, and help mitigate potential losses.
  • Monitor account activity for unusual or suspicious behavior and take action to prevent fraudulent or unauthorized transactions.
  • Review fraudulent, email, SMS, and service request alerts to determine whether recent activity may be fraudulent.
  • Conduct investigations using customer contact, account activity review, account ratings, phone number matching, IP searches, and online tools.
  • Review documentation, analyze data, and make timely decisions on the authenticity of transactions and account activities.
  • Continuously monitor cases and reports to identify emerging trends and communicate findings to management.
  • Communicate with customers to request additional information or notify them of case outcomes.

Requirements

  • 3–5 years of proven experience in high-risk, rule-based, or process-driven environments, preferably in financial services, fraud prevention, risk management, or compliance.
  • Strong analytical and investigative skills with the ability to identify patterns, anomalies, and potential risks in transaction data.
  • Hands-on experience with KYC, KYB, and transaction-related investigations.
  • Excellent written communication skills with the ability to produce clear, concise, well-supported case documentation and recommendations.
  • Ability to make sound judgment calls and risk-based decisions in ambiguous situations with minimal supervision.
  • High level of accuracy, consistency, and attention to detail while working under pressure and managing competing priorities.
  • Working knowledge of AML regulations, compliance requirements, and transaction monitoring best practices.
  • Flexible and willing to support weekend coverage on a 7-day schedule.
  • This position operates in alignment with US timezone.
  • Experience in financial services, fraud prevention, risk management, or compliance is preferred.

Benefits

  • Competitive salary and company benefits.
  • Work-from-home arrangement.
  • Opportunities for career growth and continuous learning.
  • Chance to collaborate with world-class talent in a global organization.
  • Autonomy to work on unique, fast-paced projects in an innovative environment.

Interested in this position?

Apply directly on the company website

Apply Now

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