Lifecycle & CRM - LATAM

3 days, 14 hours ago
Full-time
Senior
Marketing and Growth
Binance

Binance

Binance operates as a leading blockchain ecosystem and digital asset exchange, integrating digital technology with financial services to facilitate the trading and management of cryptocurrencies.

Capital Markets
5K-10K
Founded 2017
$10M raised

Description

  • Lead optimization of the new user onboarding process to improve activation and first-time transaction conversion rates.
  • Develop personalized marketing campaigns and targeted engagement strategies for individual users.
  • Build user lifecycle management and segmentation frameworks to improve retention and repeat purchase frequency.
  • Design membership programs, point systems, gamification, and cross-selling strategies to increase engagement.
  • Design and optimize user referral and viral growth mechanisms to drive organic growth.
  • Lead A/B testing and user segmentation efforts to improve operational efficiency and resource allocation.
  • Collaborate with cross-functional teams to execute lifecycle marketing strategies and campaigns.
  • Use data analysis to identify business insights, problems, and data-driven solutions.
  • Stay informed about business unit products, features, user preferences, and pain points.

Requirements

  • Over 7 years of experience in the internet industry, including more than 3 years in senior user growth roles in transaction-based sectors such as e-commerce or fintech.
  • A proven track record of driving growth from zero to one or from one to a thousand users with measurable results in retention, conversion, and repeat purchase.
  • Experience independently leading growth projects, operations, or campaigns using systematic frameworks and methodology.
  • Strong understanding of operational methods including A/B testing, funnel analysis, and custom strategies.
  • Experience using marketing automation platforms or tools.
  • Strong data-driven thinking with the ability to build and improve data monitoring and analysis systems.
  • Ability to identify issues through data and propose effective solutions.
  • Strong familiarity with multiple business unit products and user preferences and pain points.

Benefits

  • Competitive salary and company benefits.
  • Work-from-home arrangement, depending on business team needs.
  • Opportunity to collaborate with world-class talent in a flat organization.
  • Autonomy to work on unique, fast-paced projects in an innovative environment.
  • Career growth and continuous learning opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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