BInance Accelerator Program - Key Account Operations

2 hours, 16 minutes ago
Internship
Entry Level
Blockchain and Cryptocurrency
Binance

Binance

Binance operates as a leading blockchain ecosystem and digital asset exchange, integrating digital technology with financial services to facilitate the trading and management of cryptocurrencies.

Capital Markets
5K-10K
Founded 2017
$10M raised

Description

  • Handle day-to-day VIP client requests, follow-ups, and basic account or product enquiries.
  • Build relationships with assigned clients and understand their trading activities, preferences, and business needs.
  • Own client issues, investigate root causes, and coordinate with Product, Compliance, Risk, and Operations teams to resolve them.
  • Monitor client activity, trading behavior, and engagement data using spreadsheets or internal tools.
  • Maintain accurate client profiles, communication records, follow-up actions, and account information.
  • Develop working knowledge of Binance Spot, Futures, Margin, Options, Earn, and OTC products.
  • Track crypto, trading, and competitor developments and share relevant market intelligence with the team.
  • Proactively identify improvements to client service and team operations while working independently.

Requirements

  • Current university student or recent graduate.
  • Strong interest in and basic knowledge of cryptocurrency and financial markets.
  • Understanding of Spot, Futures, Margin, leverage, liquidity, and maker/taker concepts.
  • Bilingual English and Mandarin communication skills.
  • Strong analytical ability and proficiency with Excel or Google Sheets.
  • Personal curiosity about trading, ideally including active monitoring or trading of financial markets.
  • Fast learner who can quickly absorb Binance products and knowledge.
  • Strong ownership, responsiveness, attention to detail, and ability to work in a fast-paced, high-pressure environment.

Benefits

  • Three- to six-month internship with networking and professional development opportunities.
  • Competitive salary and company benefits.
  • Work-from-home arrangement, subject to business needs.
  • Career growth and continuous learning opportunities.
  • Opportunity to collaborate with global talent in a flat, user-focused organization.
  • Autonomy on innovative, fast-paced projects.

Interested in this position?

Apply directly on the company website

Apply Now

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