RemoteLeaf Logo
Log in Sign up

Senior Manager, Provider Experience and Clinical Transformation

4 weeks, 1 day ago
United States
Full-time
Senior
Program Manager
Project and Program Management
Apply Now
Big Health

Big Health

Big Health provides safe and effective non-drug alternatives for mental health conditions like insomnia and anxiety. Their digital therapeutics, including Sleepio and Daylight app, offer personalized behavioral medicine programs designed by experts.

Health Care Providers & Services
51-250
Founded 2010
$54M raised
View All Jobs 3

Description

  • Set the implementation function’s strategy and apply evidence-based implementation science methodologies.
  • Develop and execute implementation strategies aligned with organizational goals and client expectations.
  • Own end-to-end implementations from sales partnership through launch, stabilization, and handoff to Customer Success.
  • Design provider workflows for prescribing, ordering, patient communication, activation, and billing of digital treatments.
  • Train providers and practice staff on ordering and using prescription digital treatments.
  • Monitor provider partnerships and use data to measure and optimize growth and success.
  • Resolve launch and stabilization barriers while coordinating technical implementation with IT and other teams.
  • Lead cross-functional teams, identify risks, and provide proactive solutions.
  • Collaborate with Sales, Customer Success, clinical, product, patient support, vendors, and external partners.
  • Maintain project plans, status reports, post-implementation reviews, and performance reporting.

Requirements

  • 7+ years of healthcare implementation or operations experience managing complex projects across organizations of varying sizes.
  • Degree in business, project management, healthcare, public health, or a related field; master’s degree preferred.
  • Experience implementing or optimizing billing and revenue cycle workflows across multiple systems and organizational structures.
  • Working knowledge of payer reimbursement policies, HCPCS/CPT procedure coding, and appeals processes.
  • Experience coordinating with health system IT, revenue cycle, and compliance teams on requirements such as HL7, SFTP, and contract reviews.
  • Strong understanding and practical application of implementation science principles.
  • Demonstrated leadership of complex, cross-functional projects.
  • Excellent organizational, time-management, communication, and stakeholder relationship skills.
  • Proficiency with project management software and tools, with the ability to manage multiple projects in a fast-paced environment.
  • Current or former healthcare or behavioral health licensure preferred; digital health, medical device, regulated healthcare, sleep medicine, or behavioral health experience is a plus.

Benefits

  • Remote-first work environment.
  • Role can be based anywhere in the United States.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Novara Puntocom

Manager, Strategic Implementations

Novara Puntocom 1-10 Internet Software & Services

Novara is seeking a Manager, Strategic Implementations to lead Implementation Managers delivering predictable, customer-focused onboarding for strategic customers and helping them activate solutions and achieve value quickly.

Anywhere Full-time Lead Program Manager
$90k-$100k
Salesforce
5 hours, 53 minutes ago
AlphaHire

Public Sector Program Manager

AlphaHire Professional Services

AlphaGov is seeking a Public Sector Program Manager for remote, project-based consulting engagements that guide agency studies and implementations from kickoff through delivery.

United States Contract Mid Level Program Manager
ERP
6 hours, 38 minutes ago
Nscale

Principal Engineer, Low Voltage Deployment, AMERS

Nscale 501-1000 information technology & services

Nscale is hiring a Principal Low Voltage Deployment Engineer to lead field execution of fiber, cabling, and related infrastructure across its AI and GPU data center deployments, from site readiness through acceptance and turnover.

North America Full-time Lead Program Manager
$130k-$200k
1 day, 5 hours ago
Mercer Advisors

Senior Manager, Program Operations (High Net Worth)

Mercer Advisors 251-1K Capital Markets

Mercer Advisors is hiring a Program Operations Senior Manager to run and improve its high-net-worth sales program, coordinating sales leaders and wealth-management specialists while strengthening pipeline execution, reporting, and organizational alignment.

United States Full-time Lead Program Manager
$110k-$120k
Salesforce
1 day, 6 hours ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers