Medical Admin Assistant (ENG)

2 hours, 16 minutes ago
Full-time
Junior
Customer and Technical Support
Berry Virtual

Berry Virtual

Virtual Assistants from Berry Virtual Setting New Industry Standards Save up to 65% of your Staffing Costs by Going Virtual with Berry Virtual. Find out how our Virtual Assistants are revolutionizing the industry. Providing businesses with experienced ...

Professional Services
11-50
Founded 2021

Description

  • Coordinate and schedule appointments for healthcare providers and patients, and manage calendars efficiently.
  • Facilitate communication between patients and healthcare providers by relaying messages, scheduling follow-ups, and responding to inquiries.
  • Maintain accurate medical records, including patient histories, treatment plans, and test results, in compliance with documentation standards.
  • Assist with billing and coding for procedures and diagnoses, and help resolve discrepancies with the billing department.
  • Manage prescription refills, coordinate with pharmacies, and obtain prior authorizations when needed.
  • Input patient information and other medical data into EHR systems accurately and efficiently.
  • Verify patient insurance coverage and eligibility, and communicate with insurers to resolve coverage issues.
  • Assist with pre-authorizations for medical procedures and follow up to help ensure timely approvals.
  • Participate in virtual team meetings and collaborate with colleagues to coordinate patient care and administrative tasks.

Requirements

  • Proven experience in the healthcare industry.
  • Proficiency in written and verbal English communication.
  • Experience with virtual office tools, EHR systems, and communication platforms.
  • Strong customer service and critical thinking skills.
  • Understanding of HIPAA regulations and patient data confidentiality.
  • Strong problem-solving skills and ability to work with minimal supervision.
  • Willingness to work US time zones, including PST, EST, and CST.
  • High school diploma or equivalent.
  • Minimum internet speed of 25 Mbps with a reliable backup connection.
  • Intel Core i5 7th Generation or equivalent processor, 8 GB RAM, and at least 256 GB storage with 50% free space.
  • 720p webcam, Windows 10 or later, and noise-canceling earphones or headset.
  • Designated quiet, organized workspace free from distractions.

Benefits

  • Permanent remote work setup.
  • Competitive starting rate paid in USD.
  • Internet allowance.
  • HMO insurance (PH).
  • Retirement fund.
  • Paid US holidays.
  • Paid vacation leave and sick leave.

Interested in this position?

Apply directly on the company website

Apply Now

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