Central Operations Specialist (Remote- WA, ID, CA & OR)

1 hour ago
Full-time
Entry Level
Operations
Banner Bank

Banner Bank

Banner Bank: Established community bank offering personal and commercial banking services in the Western U.S.

Banks
1K-5K
Founded 1890

Description

  • Provide operational support for assigned retail banking functions and applications.
  • Administer function-specific systems and related user access.
  • Support branches by reviewing and documenting critical operational functions.
  • Provide training and respond to complex procedural, application, and access inquiries.
  • Assist with disaster recovery, business continuity testing, and bankwide problem-solving projects.
  • Analyze feedback, issue trends, and documented resolutions to recommend process improvements.
  • Support annual SilverLake releases through updates, defect review, testing, training documentation, and user support.
  • Post operational updates to BannerNet to assist with problem resolution.
  • Comply with bank policies, procedures, security requirements, and applicable regulations.

Requirements

  • High school diploma required; equivalent education and experience may be considered.
  • 0–2 years of clerical, banking, client service, retail banking, or operations experience.
  • Excellent customer service, analytical, problem-solving, organizational, and detail-oriented skills.
  • Ability to manage multiple projects, prioritize tasks, and meet critical deadlines in a high-pressure environment.
  • Effective written and verbal communication skills with the ability to positively influence others.
  • Ability to work independently with limited supervision and manage time and resources effectively.
  • Experience with troubleshooting principles and issue-resolution techniques.
  • Proficiency in advanced Microsoft Office applications and ability to learn new technologies quickly.
  • Knowledge of federal and state laws and regulations related to deposit accounts and banking operations.

Benefits

  • Starting hourly pay range of $19.21–$26.90, based on experience.
  • Medical, dental, vision, short- and long-term disability, and life insurance.
  • Paid vacation and sick time, plus 11 company-paid holidays.
  • 401(k) plan with up to a 4% company match.
  • Tuition reimbursement.
  • Eligible roles may receive incentive or commission compensation.
  • Paid volunteer time and personal days.

Interested in this position?

Apply directly on the company website

Apply Now

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