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Account Manager, Client Success

2 months ago
Anywhere
Full-time
Junior
Account Manager
Customer and Technical Support
Agile Digital Marketing
Apply Now
Axios

Axios

Axios is a new media company delivering vital, trustworthy news and analysis with smart brevity on an innovative mobile platform.

Internet Software & Services
251-1K
Founded 2017
$30M raised
View All Jobs 7

Description

  • Lead post-sale account management for new and existing growth accounts from kickoff through wrap.
  • Manage all post-sale campaign elements, including kickoff calls, production, launch, and reporting.
  • Build media strategies that align with client objectives and campaign goals.
  • Monitor campaign performance and delivery, and recommend optimizations to support client and revenue goals.
  • Develop a strong understanding of Axios products and position them effectively to clients and agency partners.
  • Collaborate with cross-functional teams including Client Partnerships, Smart Brevity Studio, Events, Brand Journalism, and Ad Operations.
  • Support media planning, proposals, and renewal activities in partnership with Client Partnerships colleagues.
  • Communicate proactively with internal and external stakeholders to provide a high-touch client experience.
  • Identify opportunities for account growth, renewal, and upsell.
  • Pull reporting and use analytics to make data-driven campaign recommendations.

Requirements

  • 1+ years of digital campaign planning and execution experience in a publisher or agency environment.
  • At least 2-4 years of overall work experience.
  • Experience in account management, customer support, media planning, digital marketing, ad operations, or business development is a plus.
  • Proficiency in Google Office Suite, including Slides, Sheets, and Docs.
  • Ability to work independently with occasional support and understand broader business context.
  • Strong communication, organization, and project management skills with close attention to detail.
  • Ability to manage multiple campaigns simultaneously and meet deadlines.
  • Experience analyzing campaign data and using analytics to guide optimization recommendations.
  • Growth mindset, entrepreneurial spirit, and comfort working in a fast-paced, collaborative environment.
  • Willingness to actively develop AI literacy and use AI tools in daily work.

Benefits

  • Starting salary range of $75,000 to $85,000, depending on location, work experience, and skills.
  • 401(k) with employer match.
  • Robust PPO and High Deductible health insurance options, plus dental and vision coverage.
  • Employer HSA contribution for the high deductible health plan option.
  • Primary caregiver 12-week paid leave, with birth-givers receiving 18-20 weeks continuous leave total.
  • Generous vacation policy plus holidays, and one mental health day per quarter.
  • Annual learning and development stipend and a $100 monthly work-from-home stipend.
  • Tele-mental health, OneMedical membership with tele-health, fertility and family-forming benefits, and access to the Family Fund.

Interested in this position?

Apply directly on the company website

Apply Now

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