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Manager, Strategic Account Manager - (Pharma as Client)

23 hours, 20 minutes ago
United States
Full-time
Senior
Account Manager
Sales and Business Development
Apply Now
AssistRx

AssistRx

AssistRx is a technology solutions company that connects pharmaceutical and biotech manufacturers with prescribers, patients, and providers. Their flagship product, iAssist, simplifies the prescribing process for specialty therapies, focusing on accura...

Pharmaceuticals
251-1K
Founded 2009
View All Jobs 6

Description

  • Serve as the primary strategic partner for assigned pharmaceutical manufacturer accounts and align client objectives with AssistRx solutions.
  • Build and maintain executive-level relationships with pharmaceutical brand teams, HUB leadership, and specialty pharmacy partners.
  • Identify growth opportunities, solution expansion opportunities, and risk mitigation strategies across the client portfolio.
  • Lead client business reviews, performance discussions, and strategic planning sessions using data-driven insights.
  • Own and manage key account KPIs, including revenue retention, expansion forecasting, account profitability, resource optimization, and accounts receivable performance.
  • Analyze operational and financial data to identify trends, risks, and opportunities for improvement.
  • Partner cross-functionally with Operations, Product, Technology, Finance, and Compliance teams to resolve client issues and escalations.
  • Directly manage and develop a team of 5–6 Strategic Account Managers.
  • Set performance expectations, coach team members, and drive accountability to KPIs and service standards.
  • Lead hiring, onboarding, training, performance evaluations, and career development for direct reports.
  • Foster a collaborative, solutions-oriented team culture focused on client success and continuous improvement.
  • Champion process improvements and innovative approaches to enhance client experience and operational efficiency.
  • Translate client feedback and market insights into actionable recommendations for internal teams.

Requirements

  • Bachelor’s degree from an accredited four-year institution or equivalent professional experience.
  • 7+ years of experience in strategic account management, client strategy, or consultative sales roles.
  • Experience working with pharmaceutical manufacturers, HUB services, and/or specialty pharmacy operations.
  • Proven ability to manage complex client relationships and deliver measurable business outcomes.
  • Strong analytical and problem-solving skills with the ability to interpret data and drive strategic decisions.
  • High level of technical proficiency, including advanced use of Microsoft Office tools (Excel, PowerPoint, Project, Visio).
  • 3+ years of people management or supervisory experience preferred.
  • Experience supporting enterprise-level pharmaceutical clients in a technology-enabled services environment preferred.
  • Strong business and financial acumen.
  • Executive-level communication and presentation skills.
  • Ability to influence without authority across cross-functional teams.
  • Comfort navigating ambiguity and complex stakeholder environments.
  • Passion for client success, operational excellence, and team development.

Benefits

  • Competitive pay structure.
  • Matching 401(k) with immediate vesting.
  • Medical, dental, vision, life, and short-term disability insurance.
  • Supportive, progressive, fast-paced work environment.
  • Collaborative and mission-driven culture that values innovation and continuous learning.
  • Access to cutting-edge cloud technologies and modern data engineering tools.
  • Competitive compensation, comprehensive benefits, and career growth opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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