Healthcare Virtual Assistant

1 month ago
Full-time
Mid Level
Customer and Technical Support
Assist World

Assist World

Assist World provides dedicated virtual assistant services, enabling businesses to streamline their operations and enhance productivity by matching clients with skilled virtual talent tailored to their specific needs.

IT Services

Description

  • Answer incoming patient calls and provide professional support.
  • Schedule, coordinate, and follow up on patient appointments.
  • Manage billing claims and address insurance denials and rejections.
  • Complete and manage prior authorizations.
  • Document patient communications accurately in the EHR.
  • Maintain organized and current patient records.
  • Provide general healthcare administrative support.
  • Communicate professionally with patients and healthcare team members.
  • Use RingCentral for phone and VOIP communications.
  • Work in the practice’s EHR system and learn Eikonotes.

Requirements

  • Previous experience in a healthcare or medical environment.
  • Experience using an EHR or EMR system.
  • Strong understanding of healthcare administration.
  • Demonstrated experience completing prior authorizations.
  • Experience handling insurance claims, denials, and rejections.
  • Excellent written and verbal English communication skills.
  • Strong organizational and time-management abilities.
  • Ability to handle confidential patient information professionally.
  • Ability to work independently and manage multiple priorities.
  • Reliable internet connection and a professional remote-work environment.
  • Mental health or therapy practice experience preferred.
  • Experience with Eikonotes or RingCentral preferred.
  • Spanish-speaking ability preferred but not required.

Benefits

  • 100% remote work.
  • $50 birthday bonus.
  • $200 testimonial bonus.
  • No activity tracker.

Interested in this position?

Apply directly on the company website

Apply Now

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