AI/Data Engineer Agentforce

3 weeks, 4 days ago
Contract
Mid Level
Software Development
Aspenview Technology Partners

Aspenview Technology Partners

Aspenview Technology Partners empowers IT organizations by providing agile, expert-staffed nearshore IT teams that deliver scalable capacity and advanced capabilities in software development, data engineering, business intelligence, artificial intellig...

Internet Software & Services

Description

  • Design Agentforce agents, including topics, instructions, boundaries, and actions.
  • Implement agent actions using Salesforce Flow, Apex, prompt templates, and external APIs.
  • Ground agents in Salesforce Data 360 and retrieval sources.
  • Design guardrails addressing prompt injection, data leakage, and unauthorized actions.
  • Build evaluation sets, regression tests, and evaluation harnesses for agent behavior.
  • Instrument agents to track requests, retrieval, actions, failures, and other operational data.
  • Prepare structured and unstructured retrieval data, including chunking and metadata strategies.
  • Collaborate with Data 360 teams on data freshness, identity, and consent constraints.
  • Analyze live transcripts and deflection data to improve agents based on evidence.
  • Advise stakeholders when use cases are not appropriate for agent-based solutions.

Requirements

  • Bachelor’s degree in Computer Science, Data Science, Software Engineering, or a related field, or equivalent experience.
  • 4+ years of software or data engineering experience.
  • Hands-on production experience building LLM-backed applications.
  • Practical prompt engineering experience, including systematic prompt testing.
  • Understanding of AI risks such as hallucinations, prompt injection, PII exposure, and action authorization.
  • Experience with Agentforce Agent Builder, topics, actions, Prompt Builder, and Einstein Trust Layer.
  • Salesforce Flow and Apex experience sufficient to build and debug agent actions.
  • Knowledge of RAG concepts, including embeddings, chunking, vector retrieval, and grounding evaluation.
  • Python experience for data preparation, evaluation harnesses, and API development.
  • Experience using Salesforce Data 360 as a grounding source; Salesforce AI Specialist or Agentforce Specialist certification preferred.
  • Professional English proficiency for direct collaboration with North American stakeholders.
  • Permanent authorization to work in the country of residence without current or future visa sponsorship.

Benefits

  • Full-time contractor agreement.
  • Remote role based in AspenView’s Latin American delivery centers.
  • Work with substantial time-zone overlap during the client’s core business hours.
  • Opportunity to contribute to early-market Agentforce implementations and establish emerging practices.
  • Inclusive, equal-opportunity work environment.

Interested in this position?

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