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Adoption Analytics & Insights Manager

45 minutes ago
United States
Full-time
Senior
Data Analyst
Data Science and Analytics
Agile Power BI Tableau
Apply Now
Appnovation

Appnovation

Appnovation is a global Digital Solutions and Managed Services provider specializing in web, intranet, and mobile applications using open-source technologies. They offer system integration, implementation, and development services for companies leverag...

Internet Software & Services
251-1K
Founded 2007
$20M raised
View All Jobs 2

Description

  • Establish and own engagement baselines for colleague-facing platforms.
  • Track core adoption metrics such as 30-day active usage and Sean Ellis disappointment scores.
  • Define and analyze behavioral telemetry to pinpoint where users drop out of the adoption lifecycle.
  • Diagnose root causes of missed adoption targets and recommend corrective actions.
  • Partner with learning and advocacy teams to measure readiness and long-term engagement.
  • Synthesize measurement data across community, learning, and communications channels.
  • Work with experience architecture and product owners to define and track value indicators such as time saved, error reduction, and satisfaction.
  • Provide real-time usage insights to support targeted re-engagement campaigns and training assets.
  • Produce ROI and value realization reports for executive stakeholders.
  • Build dashboards and maintain a hypothesis-driven measurement approach.

Requirements

  • Bachelor's degree in Data Science, Analytics, Business, Marketing, or a related field.
  • 5–8+ years of experience in product analytics, digital telemetry, or marketing growth analytics.
  • Strong proficiency with data visualization tools such as Tableau or PowerBI and product analytics platforms.
  • Experience designing and measuring user activation funnels, retention cohorts, and PLG metrics.
  • Proven ability to set KPI targets, build dashboards, and run hypothesis-test-scale measurement programs.
  • Excellent data storytelling skills for non-technical stakeholders.
  • Experience diagnosing adoption barriers such as workflow fit, content gaps, motivation, and organizational issues.
  • Comfort working across functions such as community, learning, and marketing.
  • Experience defining and measuring value outcomes beyond raw usage metrics.
  • Preferred experience working with product, learning, or marketing teams in a growth-focused environment.
  • Preferred familiarity with organizational network analysis, workplace analytics, enterprise software telemetry, or API integrations.
  • Preferred experience in pharma, healthcare, or other regulated enterprise environments.

Benefits

  • Only selected candidates will be contacted for interviews.
  • Accommodations are available upon request throughout the recruitment process.
  • Appnovation is an equal opportunity employer.
  • The company values diversity, equity, and inclusion.

Interested in this position?

Apply directly on the company website

Apply Now

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