MarTech Implementation Consultant - Freelance

1 hour, 58 minutes ago
Full-time
Senior
Project and Program Management
Apply Digital

Apply Digital

Apply Digital experts work with global brands like Coca Cola, Kraft Heinz, and The Very Group to thoughtfully connect strategy to execution, deliver impact for your business, and value for your customers. We are partners for change agents leading digit...

Professional Services
251-1K
Founded 2016

Description

  • Lead implementations across growth marketing platforms such as Braze, Iterable, Segment, Talon.One, Hightouch, and similar tools.
  • Develop a strong understanding of each platform and shadow other implementation consultants to learn integration nuances.
  • Guide clients through the end-to-end implementation process.
  • Customize deliverables and timelines to match each project’s specific needs.
  • Manage implementation deliverables and client communications throughout the engagement.
  • Advise clients on marketing use cases and how to set up and execute programs in the platform.
  • Coordinate testing, QA, updates, routing, and handoffs with clients and internal teams.
  • Collaborate with cross-functional stakeholders, including engineers, executives, and other business partners.

Requirements

  • 2+ years of software implementation support experience.
  • 5+ years of experience interacting with clients or key stakeholders.
  • 5+ years of work experience in a corporate setting.
  • Braze Onboarding Consultant certification is required.
  • Experience with platforms such as Iterable, Braze, Sailthru, Cordial, Klaviyo, Mailchimp, Responsys, Cheetahmail, Simondata, or Salesforce Marketing Cloud.
  • Experience working with cross-functional teams, including engineers, executives, and stakeholders.
  • Strong communication, organization, and project coordination skills.
  • Strong email etiquette and ability to communicate testing, QA, and updates directly to clients.
  • Familiarity with JSON or SQL.
  • Ability to explain technical topics clearly to non-technical audiences.
  • Experience with project management tools such as Asana, Monday, Wrike, or Trello.
  • Experience with CDPs such as Segment, Tealium, Treasure Data, or mParticle, or analytics tools such as Amplitude or Mixpanel (preferred).
  • Direct technical integration experience working inside a codebase (preferred).
  • Knowledge of APIs and ability to make GET and POST calls (preferred).
  • Understanding of IP warmup strategy, planning, and troubleshooting (preferred).

Benefits

  • Remote freelance role.
  • Opportunity to work on engaging projects with international brands that have global impact.
  • Inclusive and safe work environment.
  • Culture that values diversity, equity, and inclusion.
  • Accommodation support during the recruitment process.
  • Use of AI tools in hiring with final decisions made by humans.

Interested in this position?

Apply directly on the company website

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