OT Support Operator

3 hours, 57 minutes ago
Full-time
Junior
Customer and Technical Support
Anduril Industries

Anduril Industries

Anduril Industries is an American defense technology firm that specializes in developing advanced autonomous systems for integrated awareness and security across land, sea, and air, utilizing its proprietary Lattice platform to enhance intelligence, su...

Aerospace & Defense
1K-5K
Founded 2017
$2200M raised

Description

  • Build and configure OT hardware such as industrial PCs, control stations, and factory equipment.
  • Flash operating system images and software packages onto devices using standard procedures.
  • Test hardware and verify functionality before deployment.
  • Deploy configured hardware to factory locations across campus sites.
  • Install software, drivers, and applications on factory systems.
  • Provide first-line support for hardware issues and assist with troubleshooting.
  • Handle tickets for hardware deployments, replacements, basic repairs, and reimaging.
  • Track hardware inventory, spare parts, and equipment in asset management systems.
  • Receive, inspect, organize, and return hardware shipments and equipment.
  • Document deployment activities, issues, and checklists in ticketing and record systems.

Requirements

  • 1-3 years of experience in IT support, hardware deployment, desktop support, or a related technical role.
  • Experience building computers, installing operating systems, or working with hardware.
  • Basic understanding of computer hardware and software installation.
  • Comfortable assembling computer hardware and using operating system imaging processes.
  • Basic troubleshooting skills for hardware and software issues.
  • Ability to follow technical instructions and procedures accurately.
  • Basic computer skills, including use of ticketing systems and documentation tools.
  • Detail-oriented, organized, and able to work with minimal supervision.
  • Comfortable working in factory or industrial environments.
  • High school diploma or equivalent required; associate's degree or technical certification is a plus.
  • CompTIA A+ or similar certification is a plus.
  • Ability to occasionally work non-standard hours and lift or move equipment up to 50 lbs.

Benefits

  • US salary range of $86,000 to $112,000.
  • Highly competitive equity grants included in the majority of full-time offers.
  • Top-tier benefits for full-time employees.
  • Comprehensive, competitive benefits package available at little to no cost to employees.
  • Health and recovery support through the benefits package.

Interested in this position?

Apply directly on the company website

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