Anavah Talent

Anavah Talent is a headhunting, staffing, and recruiting company focused on helping businesses hire specialized overseas talent, especially for direct-hire remote roles. The company emphasizes direct hiring over traditional outsourcing, with a consultative process, candidate sourcing and screening, and a 90-day guarantee.

Staffing and Recruiting

51-200

2 open positions

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Client Account Manager - Direct Hire

5 months, 3 weeks ago

Philippines

Full-time

Mid Level

Account Manager

Customer and Technical Support

CRM Monday.com

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Anavah Talent

Staffing and Recruiting

51-200

View All Jobs 2

Description

Lead client kick-off calls to align expectations, define roles, and clarify hiring needs.
Own the client experience from post-sale handoff through onboarding and ongoing retention.
Communicate the recruitment process, timelines, cadence, and deliverables to clients.
Coordinate with recruiting teams to ensure sourcing, shortlisting, interviews, and feedback happen on schedule.
Serve as the main point of contact between clients and internal teams.
Follow up with clients to keep hiring processes moving and prevent delays.
Coordinate offer extensions, pre-boarding paperwork, and candidate logistics.
Conduct 30/60/90-day check-ins after placement to ensure client satisfaction and alignment.
Monitor client issues and escalate concerns before they become critical.
Identify expansion opportunities within accounts, including additional headcount or new roles.
Maintain accurate records in Monday.com, Workable, and the internal CRM/ATS.
Help refine client-facing SOPs and playbooks to improve delivery processes.

Requirements

3+ years of experience in Client Account Management, Recruitment Account Management, or B2B Customer Success.
Experience working with U.S. startups.
Proven ability to manage multiple clients and processes simultaneously.
Exceptional written and verbal English communication skills at a native or bilingual level.
Comfortable using CRM/ATS and collaboration tools such as Workable, Monday.com, Slack, Zoom, and Fathom.
Ability to work reliably in full U.S. Central or Pacific time zones.
Ability to work independently in a remote setting with minimal supervision.
Bachelor’s degree or higher; summa, magna, or cum laude and/or Academic Scholar status from a reputable college is preferred.
Experience managing recruitment pipelines in a remote staffing or BPO environment is preferred.
Familiarity with U.S. startup culture, especially Series B/C companies, is preferred.
Experience with ATS or CRM integrations is a bonus.
Experience scaling client delivery processes is a bonus.