Technical Writer

1 month ago
Full-time
Mid Level
Technical Writing and Documentation
Ametris

Ametris

ActiGraph is pioneering the digital transformation of clinical research by providing wearable digital health technology solutions that enhance oncology drug development through more effective trial designs focused on patient needs.

Internet Software & Services
51-250
Founded 2004

Description

  • Author, edit, and maintain product documentation including user guides, help center articles, feature and release notes, and API/developer documentation where applicable.
  • Create in-app help, tooltips, contextual guidance, and commercial/operations enablement collateral to support users and internal teams.
  • Ensure documentation is accurate, up to date, and aligned with product behavior and roadmap changes.
  • Partner closely with the CPO, Product, Engineering, Science, Marketing, Operations, Support, and Sales teams to gather intent, requirements, and feedback for documentation.
  • Establish and maintain documentation standards, style guides, and best practices to ensure consistency and quality.
  • Advocate for documentation as a core part of product quality and customer experience and help define “done” criteria for documentation in product delivery.
  • Participate in sprint planning, product reviews, and release processes to stay aligned with development cycles and versioning.
  • Manage documentation workflows, tooling, and version control, and identify opportunities to improve documentation efficiency, discoverability, and scalability.

Requirements

  • 3+ years of experience as a Technical Writer, Product Writer, or similar role in a software or technology company.
  • Experience documenting SaaS platforms, APIs, data products, or developer tools.
  • Experience working closely with Product Managers and Engineers in agile or product-led environments.
  • Familiarity with documentation tools such as Confluence, Git-based workflows, CMS platforms, or help center software.
  • Excellent written communication skills with strong attention to detail and consistency.
  • Strong ability to explain complex technical and non-technical concepts clearly to diverse audiences.
  • Understanding of UX writing principles and user-centered documentation design.
  • Experience supporting both external customer documentation and internal technical documentation.
  • Comfort learning new technologies, systems, and domains quickly.

Benefits

  • Casual dress-code and a family-oriented, collaborative workplace environment.
  • Paid time off, including paid time off for your birthday.
  • Medical, dental, and vision insurance.
  • Basic/life and accidental insurance, plus short-term and long-term disability coverage.
  • 401(k) plan with company match and supplemental insurance options.
  • Identity theft protection coverage.
  • Positive, supportive work environment tailored to employee needs and feedback.

Interested in this position?

Apply directly on the company website

Apply Now

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