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Account Manager, TMT

6 hours, 43 minutes ago
United States
Full-time
Mid Level
Account Manager
Customer and Technical Support
Apply Now
Alphasense

Alphasense

Alphasense is a global leader in providing high-quality gas sensors and air quality monitors to industrial OEMs. With over 25 years of experience, the company offers a wide range of innovative gas sensor technologies for various applications, including...

Industrial Conglomerates
51-250
Founded 1996
View All Jobs 80

Description

  • Own retention and growth across an assigned corporate or professional services book of business.
  • Drive product adoption across additional business units and identify expansion opportunities.
  • Identify revenue at risk, develop churn-prevention strategies, and forecast retention rates.
  • Collaborate with Account Executives to uncover and pursue account growth opportunities.
  • Build relationships with users, decision-makers, and executive stakeholders at client organizations.
  • Conduct business reviews and maintain proactive outreach with relevant content and information.
  • Represent AlphaSense within client organizations through activities such as floor walks and lunch-and-learns.
  • Act as both the client advocate within AlphaSense and the company advocate with customers.
  • Collect customer value stories and product feedback for product, marketing, and sales teams.

Requirements

  • At least 3 years of account management experience owning retention and growth for an existing book of business.
  • Experience carrying renewal and expansion targets for post-sale client accounts.
  • Demonstrated success managing and growing relationships with Fortune 1000 clients.
  • Experience with client engagement and account management in a SaaS environment.
  • Strong business acumen and internal and external relationship-management skills.
  • Excellent verbal, written, and presentation communication skills, including the ability to explain complex issues clearly.
  • Ability to engage effectively with stakeholders ranging from analysts to C-level executives.
  • Intellectual curiosity, adaptability, initiative, and a results-oriented work ethic.
  • Industry experience in life sciences, technology, energy, industrials, consumer goods, consulting, law, or insurance is preferred but not required.

Benefits

  • US-remote work location.
  • Base salary range of $100,000–$120,000 USD.
  • Performance-based bonus opportunity.
  • Equity opportunity.
  • Generous benefits program.

Interested in this position?

Apply directly on the company website

Apply Now

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