Senior Sales Engineer

2 hours, 15 minutes ago
Full-time
Senior
Software Development
Alpaca

Alpaca

Alpaca is a developer-first API for stock and crypto trading, offering easy-to-use APIs for building apps and trading algorithms.

Capital Markets
51-250
Founded 2015
$87M raised

Description

  • Provide technical support and relationship management throughout the enterprise customer lifecycle.
  • Partner with Sales and Solutions teams on technical discovery, solution design, API consultations, demos, RFPs, and security questionnaires.
  • Guide enterprise customers through API integration, implementation, onboarding, and platform adoption.
  • Translate customer, partner, vendor, and regulatory requirements into clear specifications for Product and Engineering teams.
  • Serve as a technical and product expert on Alpaca’s platform for diverse stakeholders.
  • Coordinate with local compliance, operations teams, regulators, vendors, and partners on regional requirements.
  • Create sales enablement materials and documentation for new products and features.
  • Coordinate product testing and feature rollouts with internal teams and enterprise partners.
  • Travel as needed to support customers and partnerships.

Requirements

  • Typically 5+ years supporting enterprise or B2B customers in technical sales engineering, solutions engineering, or a similar role, preferably at an API- or SaaS-first company.
  • Strong understanding of REST APIs, SDKs, and software integration workflows.
  • Hands-on experience with APIs, WebSockets, Postman, Grafana, and JSON.
  • Fluency in Mandarin and sufficient English proficiency for collaboration with a global team.
  • Ability to explain complex technical concepts clearly to nontechnical audiences.
  • Self-directed ability to manage multiple assignments and drive projects to completion with attention to detail.
  • Experience in fintech, capital markets, brokerage, or financial APIs, preferably at a broker-dealer or securities firm.
  • Knowledge of brokerage, post-trade, settlement operations, and regulatory requirements.
  • Experience closing enterprise deals, working with FIX, or using OpenAPI, ReadMe, Metabase, and technical documentation.
  • US securities qualifications such as SIE or Series 7 are preferred.

Benefits

  • Competitive salary and stock options.
  • Health benefits.
  • One-time $500 new-hire home-office setup allowance.
  • $150 monthly stipend through a Brex Card.

Interested in this position?

Apply directly on the company website

Apply Now

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