Senior Experience Designer

1 month ago
Full-time
Senior
Design and User Experience
Aledade

Aledade

Aledade collaborates with independent practices, health centers, and clinics to establish and manage Accountable Care Organizations (ACOs) that prioritize primary care, enabling physicians to enhance patient care while maintaining their independence in...

Health Care Providers & Services
1K-5K
Founded 2014
$686M raised

Description

  • Partner closely with Product Management, Engineering, Practice Adoption, and other cross-functional teams to identify user problems and shape solution approaches.
  • Conduct research and engage with practices and patients to develop deep empathy and inform design decisions.
  • Gather, articulate, and visualize concepts and patterns using storyboards, user journey maps, and other artifacts to drive alignment and decision-making.
  • Create user flows, low-fidelity prototypes, high-fidelity design comps, and detailed build specifications for digital workflows that fit into broader service experiences.
  • Support engineering delivery with design documentation, rationale, and conversations to ensure design intent is translated to the end user experience.
  • Contribute to the evolution of the Experience Design & Research practice, including the playbook and knowledge base.
  • Own the clinician point-of-care experience for one role, designing workflows that enable clinical decision support and patient care.
  • Own the support-staff experience for the other role, streamlining patient outreach and administrative tasks to support care between visits.

Requirements

  • 6+ years of professional experience in product and interaction design.
  • Fluency in usability best practices and their application to unique design challenges.
  • Proficiency with design tools such as Figma and Miro (and similar tools).
  • Portfolio demonstrating deep expertise in two or more facets of experience design (interaction design, visual design, content design).
  • Experience designing and prototyping end-to-end digital experiences with cross-functional teams in iterative environments.
  • Demonstrated experience designing complex analytics, decision-support, and workflow applications.
  • Experience designing and integrating AI capabilities into product experiences (preferred).
  • Strong communication and storytelling skills with the ability to clearly articulate design decisions and tailor messages to different audiences.
  • Experience applying research-based insights to designs and a commitment to inclusive and accessible design.
  • Experience working in complex healthcare product and service contexts (population health, clinical decision support, direct patient care) and familiarity with modern product development methodologies (design thinking, lean, agile).
  • Ability to sit for prolonged periods and extensive use of computers and keyboards.

Benefits

  • Flexible work schedules and remote-first work environment for many roles.
  • Health, dental, and vision insurance paid up to 80% for employees, dependents, and domestic partners.
  • Robust time-off plan (21 days of PTO in the first year).
  • Two paid volunteer days and 11 paid holidays.
  • 12 weeks paid parental leave for all new parents.
  • Six weeks paid sabbatical after six years of service.
  • Educational Assistant Program and Clinical Employee Reimbursement Program.
  • 401(k) with up to 4% match and stock options.

Interested in this position?

Apply directly on the company website

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