Membership Associate

3 days ago
Full-time
Junior
Operations
Aledade

Aledade

Aledade collaborates with independent practices, health centers, and clinics to establish and manage Accountable Care Organizations (ACOs) that prioritize primary care, enabling physicians to enhance patient care while maintaining their independence in...

Health Care Providers & Services
1K-5K
Founded 2014
$686M raised

Description

  • Process and maintain documentation related to PO participation and health plan enrollment.
  • Input and update client data in the customer relationship management system.
  • Maintain accurate membership rosters for select physician organizations.
  • Submit, monitor, and follow up on practice and physician applications and terminations.
  • Collaborate with practice coaches to obtain accurate enrollment data.
  • Compile and maintain current provider data in databases and online systems.
  • Communicate regularly with practices about physician updates, information requests, and general upkeep.
  • Work with health plan representatives to resolve outstanding issues.
  • Collaborate with Market Operations Managers and Operations Consultants to reconcile physician lists and administrative payments.
  • Support process improvement efforts with the membership team and Operations Manager, and complete additional assigned duties.

Requirements

  • High school diploma required.
  • Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
  • Excellent time management, project management, organizational, and written/verbal communication skills.
  • Ability to work independently, prioritize tasks, and manage multiple priorities on time.
  • Ability to interact effectively with internal and external customers in a professional business manner.
  • Must be a team player and work well in a collaborative environment.
  • Aptitude for using computers and software applications and learning new technology.
  • Associate degree in Business Administration or Healthcare Administration preferred, or equivalent combination of education and experience.
  • 2+ years of experience in a healthcare-related administrative assistant or coordinator role preferred.
  • Knowledge of the credentialing process preferred.
  • Experience with health plan payer portals preferred.
  • Familiarity with Monday.com, Salesforce, and AI tools preferred.

Benefits

  • Flexible work schedules and remote work options for many roles.
  • Health, dental, and vision insurance paid up to 80% for employees, dependents, and domestic partners.
  • 21 days of PTO in the first year, plus 11 paid holidays.
  • Two paid volunteer days.
  • 12 weeks of paid parental leave for all new parents.
  • Six weeks of paid sabbatical after six years of service.
  • Educational Assistant Program and Clinical Employee Reimbursement Program.
  • 401(k) with up to 4% match and stock options.

Interested in this position?

Apply directly on the company website

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