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Business Operations Analyst

8 hours ago
India, Pakistan, Philippines
Full-time
Mid Level
Operations Analyst
Data Science and Analytics
Apply Now
AJAIA | AI Consultancy

AJAIA | AI Consultancy

We guide companies from AI curiosity to AI capability, and we build alongside you. From strategy to live systems, we combine domain insight, engineering excellence, and hands-on execution. We make AI practical, powerful, and a sustainable driver of growth. Not through slides, but through software.

management consulting
1-10
View All Jobs 29

Description

  • Meet with business stakeholders to understand how work is currently performed.
  • Observe operational workflows and document business processes across multiple departments and functions.
  • Identify process dependencies, decision points, bottlenecks, inefficiencies, redundancies, and manual processes.
  • Create detailed workflow maps, process diagrams, step-by-step guides, and SOPs.
  • Capture screenshots, system walkthroughs, software usage, user responsibilities, and business rules.
  • Prepare recommendations for workflow optimization and highlight opportunities for automation and AI implementation.
  • Collaborate with internal teams to translate business processes into automation requirements and support future automation initiatives.
  • Facilitate discovery sessions and process reviews with business owners, executives, managers, and frontline employees.
  • Produce process maps, workflow diagrams, operational reports, business process inventories, system documentation, and executive summaries.
  • Present documentation, findings, and recommendations to leadership teams in a structured and professional manner.

Requirements

  • Exceptional spoken and written English communication skills.
  • Strong business communication and comprehension abilities.
  • Excellent listening skills and attention to detail.
  • Ability to learn unfamiliar business processes quickly.
  • Strong organizational and documentation skills.
  • Analytical mindset with the ability to identify patterns and inefficiencies.
  • Ability to communicate professionally with U.S.-based clients and stakeholders.
  • Comfortable working independently and managing multiple projects.
  • Experience in consulting, business analysis, operations, project management, customer success, process improvement, or related fields (preferred).
  • Experience working with U.S.-based companies or clients (preferred).
  • Familiarity with process mapping and workflow documentation (preferred).
  • Experience creating SOPs, guides, or operational documentation (preferred).
  • Exposure to AI tools, workflow automation, or business process optimization (preferred).
  • AI usage in daily workflows across research, ideation, drafting, design iteration, quality checks, and delivery acceleration is a core execution requirement.

Benefits

  • Competitive base salary plus performance incentives.
  • Professional development opportunities.
  • Paid time off (PTO).

Interested in this position?

Apply directly on the company website

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