Professional Services Engineer (East Coast)

1 day, 20 hours ago
Full-time
Senior
Customer and Technical Support
Airtable

Airtable

Airtable is a low-code platform for building next-gen apps, organizing data, and streamlining workflows with AI. It combines the speed of a spreadsheet with the power of a database, offering collaborative features and templates for various needs.

IT Services
1K-5K
Founded 2012
$1400M raised

Description

  • Deliver technical components of post-sales services engagements, including integrations, competitor migrations, custom interfaces, and SSO/SCIM implementations.
  • Support complex AI deployments and use AI tools to accelerate project delivery.
  • Enable internal teams and partners on technical concepts, product features, and best practices.
  • Collaborate with sales and solution architects in pre-sales conversations to help secure technical wins with key accounts.
  • Drive customer business outcomes while balancing utilization, project delivery efficiency, and CSAT goals.
  • Work as part of project delivery teams and co-deliver with partner teams for enterprise customers.

Requirements

  • Experience in post-sales SaaS implementation or customer success, ideally with enterprise customers.
  • Skilled in web development with React, scripting with Python or JavaScript, and/or SSO/SCIM implementation.
  • Familiarity with AI tools such as Claude Code or Cursor, or a willingness to learn and apply new technologies.
  • Strong consultative and customer-facing skills with a track record of delivering successful technical projects.
  • Demonstrated ability to learn independently and curiosity about emerging technologies.
  • Collaborative team-player experience in project delivery or partner co-delivery environments.

Benefits

  • On-target earnings of $170,000-$221,500 USD for San Francisco Bay Area, Seattle, Los Angeles, and New York roles.
  • On-target earnings of $153,000-$199,800 USD for all other work locations, including remote.
  • Total compensation may include benefits, restricted stock units, and incentive compensation.
  • Remote work is included among eligible work locations.
  • Access to comprehensive benefit offerings through Airtable's Life at Airtable program.

Interested in this position?

Apply directly on the company website

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