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Senior Director, Client Strategy

3 hours, 32 minutes ago
United States
Full-time
Lead
Account Manager
Sales and Business Development
Digital Marketing
Apply Now
Airship

Airship

Airship provides an enterprise SaaS platform that enables brands to enhance the entire lifecycle of mobile app experiences, facilitating customer engagement through targeted messaging and interactive features that foster loyalty and drive valuable acti...

Internet Software & Services
251-1K
Founded 2009
$3M raised
View All Jobs 5

Description

  • Lead client onboarding and explain Gummicube’s technology, approach, and growth opportunities.
  • Build senior client relationships and develop account plans based on goals and performance data.
  • Direct app store research, strategy, and testing recommendations to improve visibility and conversion.
  • Guide teams through app store submission, technical, compliance, and legal questions.
  • Oversee the quality and timeliness of client analyses, reports, updates, and deliverables.
  • Support retention, renewals, expanded services, and account growth planning.
  • Develop revenue, retention, renewal, and opportunity forecasts; support proposals, pricing, and contract discussions.
  • Collaborate with business development, account services, product, data, creative, marketing, and engineering teams.
  • Lead, coach, and develop the Client Strategy team through goals, feedback, career development, and performance management.
  • Track market and platform changes, communicate client insights, and use approved AI tools responsibly.

Requirements

  • 8–10 years of experience in client strategy, account management, client services, digital marketing, or a related field.
  • At least 4 years of experience leading and coaching teams.
  • Experience creating functional plans with clear goals, capacity planning, and measurable outcomes.
  • Demonstrated success developing client strategies and account plans that improve outcomes, retention, or growth.
  • Strong knowledge of mobile marketing and the ability to explain recommendations to senior clients.
  • Experience managing client work from onboarding through ongoing service and performance reporting.
  • Commercial experience with renewals, proposals, pricing, forecasting, or account expansion.
  • Ability to lead cross-functional work, develop leaders, and make sound decisions amid competing priorities.
  • Experience with App Store Optimization, app store analytics, conversion testing, or mobile user acquisition preferred.
  • Familiarity with app store submission guidelines, Apple App Store, Google Play, Apple Search Ads, or Google App campaigns preferred.

Benefits

  • Starting salary of $190,000–$205,000 USD per year.
  • Equity offering as part of total compensation.
  • Medical, dental, and vision insurance for employees and dependents.
  • Fully remote, digital-first work environment with a monthly remote-work stipend.
  • Flexible time off, paid holidays, paid parental leave, and paid volunteer time off.
  • Mental health and wellness resources, plus employer-subsidized life and disability insurance.
  • Mentorship and professional development opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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