Principal Customer Data Platform Engineer

1 month ago
Full-time
Lead
Software Development
Airalo

Airalo

Airalo is the world's first eSIM store offering travelers access to eSIMs in 200+ countries & regions at affordable prices. With Airalo, travelers can manage their eSIMs, top up on the go, and enjoy pain-free connectivity while traveling. Say goodbye t...

Airlines
51-250
Founded 2019
$67M raised

Description

  • Own the customer data domain end-to-end, including collection, ingestion, modelling, identity, consent, activation, and integrations.
  • Design customer data architecture across web and app capture, real-time and batch boundaries, and downstream activation surfaces.
  • Define and enforce event schema architecture, versioning, validation, schema registry, and CI-based governance mechanisms.
  • Lead identity resolution across users, devices, accounts, and sessions, and ensure it works reliably in production.
  • Design and govern consent architecture so consent is captured, propagated, stored, audited, and enforced across the full data chain.
  • Establish quality, lineage, and observability for customer-data flows so issues are detected upstream.
  • Act as the technical interface between Data and Product Analytics, Engineering, MarTech, and adjacent systems such as CRM, finance, affiliate, and partner integrations.
  • Own warehouse-to-tool data flows, including reverse ETL, audience activation, and outbound data contracts.
  • Define and support experiment-ready data flows between experimentation platforms and the warehouse.
  • Lead architecture decisions by framing options, evaluating trade-offs, producing decision records, and aligning stakeholders.

Requirements

  • Several years of experience owning customer-data or data-platform architecture in a product-led organisation at meaningful scale.
  • Hands-on experience with first-party data architecture, including capture, routing, identity resolution, and real-time/batch trade-offs.
  • Deep technical fluency with a cloud warehouse such as BigQuery or Snowflake, dbt, reverse ETL such as Hightouch, event collection, and at least one major activation platform.
  • Strong working knowledge of the customer data platform ecosystem, including packaged, composable, and warehouse-native patterns.
  • Hands-on production experience with identity resolution, deterministic, probabilistic, or both.
  • Deep familiarity with consent architecture, including server-side capture, Consent Mode, conversion APIs, and reverse ETL.
  • Working knowledge of experimentation platforms and end-to-end experimentation data requirements.
  • Track record of leading architecture decisions across functions and producing decision records, specs, and documentation.
  • Experience working alongside Engineering as a technical peer and reviewing implementation work.
  • Strong written communication and ability to work autonomously in ambiguity.
  • Must reside in and be fully eligible to work in Romania, Spain, or the UK.
  • Experience with CDP platform evaluation, implementation, or migration is a plus.
  • Experience leading server-side data collection evolution is a plus.
  • Experience with data contracts, schema registries, or similar governance tooling is a plus.
  • Familiarity with mobile analytics platforms, MMPs such as Adjust or AppsFlyer, and ad-platform server-side integrations such as Conversion API, Enhanced Conversions, or SKAN is a plus.
  • Knowledge of eSIM, telco, MNO/MVNO, or travel-tech is a plus.
  • Background in B2C or marketplace businesses with international or compliance complexity is a plus.
  • Privacy-first measurement and activation experience in a post-cookie, post-ATT environment is a plus.

Benefits

  • Remote work.
  • Generous PTO.
  • Wellness allowance.
  • Learning allowance.
  • Annual Airalo Away retreat.
  • Full-time role in a fully remote team.
  • Equal-opportunity employer with commitment to diversity, equity, and inclusion.
  • Reasonable accommodations available for candidates with disabilities upon request.

Interested in this position?

Apply directly on the company website

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