Product Engineer II

9 hours, 44 minutes ago
Full-time
Senior
Software Development
AHEAD

AHEAD

AHEAD accelerates the impact of technology on clients by engineering customized data, developer, and infrastructure platforms that improve IT operations. By weaving together cloud infrastructure, intelligent operations, and modern applications, we help...

IT Services
1K-5K
$43M raised

Description

  • Own the bench-level configuration process for enterprise servers, storage, and networking platforms from incoming inspection through final configuration sign-off.
  • Develop and maintain system configuration plans, port mappings, IP addressing, VLAN assignments, and logical connectivity for single systems and small clusters.
  • Perform initial power-on, firmware, BIOS/UEFI updates, hardware validation, and burn-in procedures according to project standards.
  • Install and configure Linux and Windows operating systems, hypervisors, and base software images to customer or internal build standards.
  • Develop and maintain golden images, automation scripts, and configuration checklists for repeatable, high-quality builds.
  • Capture and maintain configuration documentation, including as-built configurations, inventories, serial numbers, IP plans, and port maps.
  • Collaborate with Program Management, Account Coordinators, Product Engineering, Manufacturing, System Verification, Sales Engineering, and clients on quotes, project delivery, and production support.
  • Diagnose and resolve hardware, firmware, and software compatibility issues, escalating when needed and coordinating with customers and vendors.
  • Conduct research on emerging technologies, including performance evaluations and benchmark testing.
  • Mentor and provide guidance to other Product Engineers to support team development.

Requirements

  • 6+ years of experience building and designing computer components into custom-built systems.
  • 5+ years of experience building and designing enterprise-level systems including networking, compute, and storage hardware.
  • 5+ years of experience with Linux and Windows operating systems.
  • 5+ years of experience creating and maintaining bills of materials (BOMs).
  • 5+ years of experience configuring Dell, Supermicro, HPE, Lenovo, and Whitebox systems.
  • Bachelor’s degree in Computer Engineering, Computer Science, or a related field.
  • Strong communication and listening skills with the ability to collaborate effectively with customers and technical teams.
  • Proven ability to gather, understand, and document customer requirements.
  • Knowledge of engineering change management, product lifecycle management (PLM), and end-of-life (EOL) processes.
  • Knowledge of enterprise compute, storage, networking, PDU, rack hardware, power and cooling, cabling, and build standards.
  • Knowledge of x86 and ARM architectures, server hardware components, and computer standards.
  • Knowledge of enterprise Gen AI use cases and hardware used for core inference and training.
  • Network+ and Server+ certifications are a plus.

Benefits

  • Comprehensive health insurance coverage for employees, with options to extend coverage to dependents.
  • Paid time off and company holidays, along with additional leave benefits as per policy.
  • Flexible work arrangements supporting work-life balance.
  • Learning and development opportunities to support continuous growth and upskilling.
  • Employee wellness initiatives and programs focused on physical and mental well-being.
  • Retirement and statutory benefits in line with India regulations.
  • An inclusive, people-first culture with a strong focus on collaboration and ownership.
  • Access to cross-department training, certifications, and a multi-million-dollar lab environment.

Interested in this position?

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