Senior Manager, Learning Architecture

1 week, 3 days ago
Full-time
Senior
HR and Recruiting
Agero

Agero

Agero provides innovative roadside assistance and claims management services to auto manufacturers and insurance carriers, ensuring the safety and security of over 75 million drivers annually through a combination of advanced technology and a vast netw...

Insurance
1K-5K
Founded 1972
$5M raised

Description

  • Modernize and govern the enterprise learning technology stack by integrating generative AI and digital talent platforms into workflows.
  • Build and maintain a data-driven skills inventory and forecast future capability needs with business leaders.
  • Design and deploy end-to-end learning tracks, including leadership, behavioral, and micro-learning assets.
  • Create manager toolkits, coaching frameworks, and feedback loops that embed development into team routines.
  • Establish learning analytics dashboards to track skill velocity, behavioral adoption, internal mobility, and ROI.
  • Partner with leaders to align learning initiatives with business goals and employee development needs.
  • Drive continuous optimization of learning technologies and learning outcomes.
  • Manage complex learning initiatives independently from concept through execution.

Requirements

  • Bachelor’s degree in Learning & Development, Organizational Development, Human Resources, or a related field, or equivalent experience.
  • Master’s degree or relevant certification such as CPTD or SHRM-SCP preferred.
  • 8-10 years of progressive experience in corporate learning and development, instructional design, or talent development.
  • Experience mentoring peers or leading teams.
  • Demonstrated experience with modern digital talent stacks and AI-driven learning tools.
  • Advanced capability in building and operating enterprise digital talent systems and generative AI applications.
  • Deep knowledge of adult learning theory and behavioral psychology.
  • Experience translating executive KPIs and operational metrics into learning interventions and performance dashboards.
  • Strong consultative stakeholder management skills across multiple levels of leadership.
  • Ability to work independently and prioritize multiple concurrent initiatives.
  • Must be currently authorized to work in the United States on a full-time basis; no visa sponsorship now or in the future.
  • Must reside in one of the listed hiring states, including Arizona, California, Florida, Georgia, Illinois, Massachusetts, Michigan, New Hampshire, New York, New Mexico, North Carolina, Tennessee, or Virginia.

Benefits

  • Base salary range of $99,600 to $134,400 USD.
  • Health, dental, vision, disability, and life insurance.
  • Mental health benefits for associates and their families.
  • 401(k) plan with company match.
  • Tuition assistance.
  • Flexible time off, paid sick leave, and ten paid holidays annually.
  • Up to 3 weeks of PTO per year for contact center roles.
  • Parental planning benefits.
  • Bonus and incentive programs.
  • Initial onboarding travel to Medford is arranged and paid for by the company.

Interested in this position?

Apply directly on the company website

Apply Now

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