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Director, Member Communications

2 hours, 44 minutes ago
Anywhere
Full-time
Executive
Content Strategist
Project and Program Management
Email Marketing
Apply Now
AffirmedRx

AffirmedRx

AffirmedRx is a pharmacy benefit management company dedicated to enhancing healthcare outcomes through integrity, clarity, and trust. They prioritize making pharmacy benefits easy to understand, accessible, and aligned with the best interests of employ...

Insurance
1-10
View All Jobs 5

Description

  • Develop and execute member communications plans aligned with business objectives.
  • Streamline templates for letters, postcards, emails, app notifications, and other digital formats.
  • Manage messaging about formulary changes, cost-saving opportunities, and health updates.
  • Customize communications to meet client and regulatory requirements.
  • Oversee communication workflows, requests, timelines, deliverables, and quality control.
  • Coordinate print and mail vendors and monitor their performance.
  • Lead the transition to multi-channel and digital-first distribution, including QR codes and online tools.
  • Collaborate with Clinical, Analytics, Legal, Finance, Operations, Formulary Strategy, Client Management, and Data Analytics teams.
  • Lead campaign planning with agencies, vendors, and product partners while resolving roadblocks.

Requirements

  • Bachelor’s degree in Communications, Marketing, Business, or a related field.
  • MBA preferred.
  • At least 10 years of Marketing or Communications experience, preferably in healthcare.
  • Exceptional verbal, written, and interpersonal communication skills.
  • Strong problem-solving, facilitation, stakeholder-influence, and collaboration abilities.
  • Ability to take initiative and thrive in a fast-paced, growth-oriented environment.
  • Adaptability, eagerness to learn, and a team-first approach.
  • Proficiency with Microsoft Office Suite and project management tools.

Benefits

  • Competitive compensation.
  • Health, dental, vision, and other benefits.
  • Opportunity to influence change in pharmacy benefit management and improve patient outcomes.
  • Team-oriented workplace culture.
  • Remote work option with expectations for a professional, distraction-free environment.

Interested in this position?

Apply directly on the company website

Apply Now

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