Senior Product Manager, CRM

2 weeks, 6 days ago
Full-time
Senior
Product Management
Affinity

Affinity

Affinity's powerful relationship intelligence enables teams to use their network to find and close more deals. Reduce data entry and become more data driven. Reimagining relationship intelligence. Using patented technology, we help businesses leverage ...

IT Services
251-1K
Founded 2014
$120M raised

Description

  • Own product definition, development, and strategy for a core CRM ownership area.
  • Define and maintain the product roadmap for your area of ownership.
  • Conduct user research and analyze customer feedback, user needs, and product analytics.
  • Develop product strategy, including business cases, use cases, technical requirements, and revenue or ROI analysis.
  • Partner with design and engineering to lead discovery, definition, design, and delivery planning.
  • Maintain the product backlog and drive sprint-by-sprint roadmap execution.
  • Collaborate with engineering, design, marketing, customer success, sales, and support teams on feature development, QA, and release.
  • Identify opportunities to apply AI to core CRM workflows and work with AI teams to deliver those solutions.
  • Translate product strategy into detailed requirements for prototyping and development.
  • Work across multiple personas and markets to adapt solutions as the product and company scale.

Requirements

  • 4+ years of product management experience at a SaaS company; enterprise software experience is a plus.
  • Experience working end-to-end with engineering and design teams to drive business impact.
  • Experience building simple, easy-to-understand solutions for complex products.
  • Experience managing complex product modernizations or platform migrations while preserving user continuity.
  • Strong communication skills that support cross-functional collaboration and alignment.
  • Deep understanding of users and strong user empathy.
  • Track record of design thinking and ruthless prioritization.
  • Track record of solving complex user problems and driving measurable outcomes.
  • Experience thinking about how AI can improve workflows, reduce friction, or unlock new behaviors; prior AI feature ownership or collaboration with AI/ML teams is a plus.
  • Comfort working in ambiguity and iterating quickly in a data-driven environment.
  • Passion for Affinity and the problems the company is solving.

Benefits

  • Base salary range of $159,600 to $231,000 USD.
  • Medical, dental, and vision insurance premiums covered, with PPO, HDHP, and HMO options in California.
  • Flexible personal and sick days.
  • 401(k) retirement plan.
  • Annual education budget and a comprehensive learning and development program.
  • Monthly reimbursement for home internet, meals, and wellness memberships or equipment.
  • Hybrid schedule for San Francisco and New York employees, with 2–3 in-office days per week; US remote is also available in approved states.
  • Virtual team-building activities and socials.

Interested in this position?

Apply directly on the company website

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