Sr. Consultant (Accela Applications)

7 hours, 10 minutes ago
Full-time
Senior
Operations
Accela

Accela

Accela is the leading provider of productivity and civic engagement software solutions for local, state, and federal government agencies. Their platform offers cloud-based solutions for permitting, licensing, code enforcement, and service request manag...

Internet Software & Services
251-1K
Founded 1999
$234M raised

Description

  • Lead requirements elicitation workshops, interviews, and working sessions with customer stakeholders.
  • Facilitate discussions to clarify business goals, pain points, constraints, and success criteria.
  • Document and validate functional and non-functional requirements, business rules, assumptions, and dependencies.
  • Translate business requirements into process flows, requirements, and user stories.
  • Develop current-state and future-state business process flows to identify gaps and improvement opportunities.
  • Perform system configuration aligned to approved requirements and Accela best practices.
  • Partner with technical, data, and integration teams to define and coordinate technical requirements and dependencies.
  • Act as a bridge between business stakeholders and technical teams to ensure clear understanding of intent and impacts.
  • Collaborate with Project Managers to manage scope, identify risks, and support decision-making.
  • Support testing, UAT planning, defect triage, resolution coordination, and go-live readiness activities.

Requirements

  • Strong background in business analysis, requirements elicitation, and stakeholder facilitation within complex implementation projects.
  • Experience developing and using current-state and future-state business process flows to support alignment and solution design.
  • Hands-on experience configuring enterprise software solutions based on discovery requirements.
  • Demonstrated ability to coordinate effectively with cross-functional technical teams.
  • Experience documenting requirements using process modeling, use cases, or user stories.
  • Ability to think conceptually while maintaining strong attention to detail in configuration and documentation.
  • Proven problem-solving skills with the ability to recommend practical, best-practice solutions.
  • Strong written and verbal communication skills with the ability to influence business and technical stakeholders.
  • Experience working within defined project scope and supporting change control discussions.
  • Comfort operating in fast-paced, multi-stakeholder delivery environments.
  • Previous professional services or consulting experience, with Big 5 consulting experience a plus.
  • Government or public-sector domain expertise.
  • Mentoring or coaching experience for other consultants on facilitation, documentation, and customer engagement practices.
  • Experience documenting and communicating cross-functional workflows to support technical design and integration planning.

Benefits

  • Annual base salary of $110,000-$120,000, depending on location, education, skills, training, and experience.
  • Eligibility for an annual discretionary bonus target based on company and individual goal achievement.
  • Flexible time off.
  • Comprehensive medical, dental, and vision plans.
  • Family planning benefits.
  • 401(k) retirement savings plan with company match.
  • Health savings account with company contributions.
  • Flexible spending account, life, accident, and disability coverage, business travel insurance, and employee assistance programs.

Interested in this position?

Apply directly on the company website

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