Sr. Consultant (Accela Applications)

1 month ago
Full-time
Senior
Operations
Accela

Accela

Accela is the leading provider of productivity and civic engagement software solutions for local, state, and federal government agencies. Their platform offers cloud-based solutions for permitting, licensing, code enforcement, and service request manag...

Internet Software & Services
251-1K
Founded 1999
$234M raised

Description

  • Lead requirements elicitation workshops, interviews, and working sessions with customer stakeholders.
  • Facilitate discussions to clarify business goals, pain points, constraints, and success criteria.
  • Document and validate functional and non-functional requirements, business rules, assumptions, and dependencies.
  • Translate business requirements into process flows, requirements, and user stories.
  • Develop current-state and future-state business process flows to identify gaps and improvement opportunities.
  • Perform system configuration aligned to approved requirements and Accela best practices.
  • Partner with technical, data, and integration teams to define and coordinate technical requirements and dependencies.
  • Act as a bridge between business stakeholders and technical teams to ensure clear understanding of intent and impacts.
  • Collaborate with Project Managers to manage scope, identify risks, and support decision-making.
  • Support testing, UAT planning, defect triage, resolution coordination, and go-live readiness activities.

Requirements

  • Strong background in business analysis, requirements elicitation, and stakeholder facilitation within complex implementation projects.
  • Experience developing and using current-state and future-state business process flows to support alignment and solution design.
  • Hands-on experience configuring enterprise software solutions based on discovery requirements.
  • Demonstrated ability to coordinate effectively with cross-functional technical teams.
  • Experience documenting requirements using process modeling, use cases, or user stories.
  • Ability to think conceptually while maintaining strong attention to detail in configuration and documentation.
  • Proven problem-solving skills with the ability to recommend practical, best-practice solutions.
  • Strong written and verbal communication skills with the ability to influence business and technical stakeholders.
  • Experience working within defined project scope and supporting change control discussions.
  • Comfort operating in fast-paced, multi-stakeholder delivery environments.
  • Previous professional services or consulting experience, with Big 5 consulting experience a plus.
  • Government or public-sector domain expertise.
  • Mentoring or coaching experience for other consultants on facilitation, documentation, and customer engagement practices.
  • Experience documenting and communicating cross-functional workflows to support technical design and integration planning.

Benefits

  • Annual base salary of $110,000-$120,000, depending on location, education, skills, training, and experience.
  • Eligibility for an annual discretionary bonus target based on company and individual goal achievement.
  • Flexible time off.
  • Comprehensive medical, dental, and vision plans.
  • Family planning benefits.
  • 401(k) retirement savings plan with company match.
  • Health savings account with company contributions.
  • Flexible spending account, life, accident, and disability coverage, business travel insurance, and employee assistance programs.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Consultant, Data Validation

Capco 5K-10K Internet Software & Services

Capco is hiring a Consultant, Data Validation in Toronto to help its Technology & Engineering practice ensure the integrity and accuracy of large business datasets for financial services clients.

Agile Python SQL
15 hours, 20 minutes ago

Senior Business Transformation Lead

Super Technologies Pvt Ltd 1-10 aviation & aerospace

Senior Business Transformation Lead at Super, driving cross-functional transformation initiatives across the business and helping build the operating discipline behind the company’s growing transformation office.

Agile
16 hours, 19 minutes ago

Senior Business Transformation Lead

Super Technologies Pvt Ltd 1-10 aviation & aerospace

Senior Business Transformation Lead at Super, driving cross-functional transformation initiatives and helping build the operating rhythms of a Transformation Office across a global entertainment and technology platform.

Agile
16 hours, 34 minutes ago

Senior Business Transformation Lead

Super Technologies Pvt Ltd 1-10 aviation & aerospace

Senior Business Transformation Lead at Super, driving cross-functional transformation initiatives and helping build the company’s Transformation Office across a fast-moving global entertainment and technology business.

Agile
16 hours, 34 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers