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Senior Director - Experience Design

23 hours, 48 minutes ago
United States
Full-time
Executive
Design Lead
Project and Program Management
Apply Now
3Cloud

3Cloud

3Cloud is a Microsoft Azure consulting firm founded by former Microsoft executives, providing expert cloud services for digital transformation and business success.

Internet Software & Services
251-1K
Founded 2016
View All Jobs 39

Description

  • Define the vision, growth strategy, and positioning for the Experience Design practice.
  • Build differentiated offerings, methodologies, accelerators, reusable assets, and intellectual property.
  • Advise senior executives on experience-led business and technology transformation.
  • Lead discovery workshops and executive strategy sessions.
  • Connect experience strategy to business strategy, operating models, organizational change, and technology delivery.
  • Partner across Advisory, Architecture, Engineering, and Delivery to support successful implementation.
  • Drive pipeline, bookings, revenue growth, and solution win rates.
  • Shape strategic pursuits, executive presentations, and conversion of advisory work into implementation opportunities.
  • Recruit, coach, and develop Experience Design consultants and establish staffing and career path approaches.
  • Oversee delivery quality, governance, portfolio performance, and client satisfaction.

Requirements

  • 15+ years of experience in Experience Design, CX, Product Design, Service Design, or Management Consulting.
  • Proven leadership of consulting teams or transformation practices.
  • Executive advisory experience with C-suite clients.
  • Experience shaping and selling consulting engagements.
  • Strong commercial, consulting, and communication skills.
  • Experience connecting design, technology, and business transformation.
  • Ability to influence across a matrixed organization.
  • Travel up to 50%.
  • Experience working within the Microsoft partner ecosystem (preferred).
  • Experience within a global consulting, digital agency, product, or technology-services organization (preferred).
  • Experience designing AI-enabled products, services, employee experiences, or customer interactions (preferred).
  • Established market presence through speaking, publishing, industry participation, awards, or recognized thought leadership (preferred).
  • Work visa sponsorship is not available.

Interested in this position?

Apply directly on the company website

Apply Now

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