RemoteLeaf Logo
Log in Sign up

Partner Success Manager, Luxury Travel

1 day, 8 hours ago
Ireland, Italy
Contract
Senior
Customer Success Manager
Customer and Technical Support
Apply Now
Zicasso

Zicasso

Zicasso is an online luxury travel referral service that connects discerning travelers with the top 10% of travel specialists, allowing them to receive customized itineraries tailored to their preferences and needs.

Consumer Services
51-250
Founded 2006
View All Jobs 2

Description

  • Build and manage relationships with assigned travel partners to improve sales performance and revenue contribution.
  • Analyze partner sales performance and identify opportunities to increase conversion rates, average trip prices, and overall revenue.
  • Create and implement tailored coaching plans based on trip design expertise and partner performance data.
  • Conduct one-on-one video coaching calls and deliver actionable monthly improvement plans.
  • Lead onboarding and training sessions for new travel specialists on sales strategies, consultative selling, up-selling, and platform features.
  • Design scalable training processes that combine e-learning with personalized coaching.
  • Contribute to best practices documentation and maintain the company’s online learning center.
  • Ensure partners deliver strong traveler experiences and follow Zicasso’s best practices.
  • Resolve traveler-related issues with partners when necessary.
  • Collaborate cross-functionally with internal teams to address partner challenges and identify growth opportunities.

Requirements

  • 5+ years of sales experience in the travel industry, with a strong emphasis on luxury travel.
  • Proven background in trip design and itinerary creation.
  • Exceptional interpersonal skills with the ability to initiate, build, and maintain professional relationships.
  • Strong verbal and written communication skills in English.
  • Highly organized, detail-oriented, and able to produce high-quality, error-free work.
  • Self-motivated, proactive, goal-driven, and able to work independently in a fast-paced environment.
  • Excellent time management skills and the ability to balance multiple priorities.
  • Tech-savvy, adaptable, and comfortable learning new software to track team objectives.
  • Proficiency in Google Workspace, including Docs, Sheets, and Slides.
  • Passion for travel and experience visiting multiple countries is highly desirable.
  • Flexibility in work hours to overlap with California time, including occasional meetings outside standard business hours.
  • International, fully remote freelance contractor position based outside the United States.
  • Ability to work in English for all job-related communication.

Benefits

  • Remote work from your home base with flexible hours.
  • Learning and development annual budget.
  • Two company-sponsored business trips each year to international destinations.
  • Collaborative, fast-paced culture that values diverse voices and opinions.
  • Flexible schedule that supports work-life balance.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

UneeQ

Customer Success Manager (Remote, United States)

UneeQ 51-250 Internet Software & Services

UneeQ is hiring a remote-first Customer Success Manager to support enterprise customers using its autonomous digital human platform for customer interactions and employee training.

United States Full-time Mid Level Customer Success Manager
Microservices Serverless
1 day, 7 hours ago
Bask Health

Senior Customer Success Manager

Bask Health 1-10 Internet Software & Services

Bask is hiring a Customer Success professional to manage enterprise customer relationships for its telehealth platform and drive onboarding, adoption, expansion, and renewals.

Mexico Full-time Senior Customer Success Manager
E-commerce
1 day, 8 hours ago
DroneSense

Customer Success Manager

DroneSense 11-50 Internet Software & Services

DroneSense is hiring a remote Customer Success Manager in Austin to support public safety agencies with the deployment, adoption, renewal, and expansion of its drone solutions.

United States Full-time Mid Level Customer Success Manager
CRM HubSpot Salesforce
1 day, 8 hours ago
Halter

Territory Manager (North Dakota)

Halter 51-250 Food Products

Halter is hiring a remote Territory Manager in North Dakota to drive new business growth, manage customer relationships, and support customer success for its virtual fencing technology across ranching operations.

United States Full-time Senior Customer Success Manager Sales Manager
$125k-$160k
CRM
1 day, 8 hours ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers