UI/UX Designer - AI-Native Healthcare SaaS | Zenara Health

2 months, 2 weeks ago
Full-time
Senior
Artificial Intelligence and Machine Learning
Zenara

Zenara

Zenara provides a solution that transforms the intake process into an efficient and profitable system for behavioral health, addressing challenges such as delays, fragmented tools, and inadequate preparation for clinicians, ultimately enhancing patient...

Health Care Providers & Services

Description

  • Own UI/UX design across Zenara’s assessment product, care/practice product, and platform layer.
  • Create wireframes, prototypes, and high-fidelity designs for screens, interactions, and states.
  • Use AI tools and prompting to rapidly explore, iterate, and validate design directions.
  • Define UX hypotheses, run A/B tests or phased rollouts, and iterate based on adoption and usage metrics.
  • Maintain and evolve the design system, including components, patterns, and design tokens.
  • Conduct user research and usability testing with clinical users such as psychiatrists and practice staff.
  • Design workflows for clinicians, patients, administrators, and billing staff with different needs and technical comfort levels.
  • Collaborate closely with Product and Engineering to align on sprint deliverables and ship implementable designs.
  • Design AI interaction patterns such as chat interfaces, AI-generated content displays, recommendations, and automated workflows.
  • Ensure accessibility, responsive design, and clear design handoffs to engineering.

Requirements

  • 4–8 years of experience as a UI/UX designer for B2B SaaS or healthcare products.
  • Expert-level Figma skills, including components, variants, and design systems.
  • Comfort using AI tools through prompting and experimentation to speed up design work.
  • Ability to define UX hypotheses and evaluate feature adoption using quantitative signals.
  • Experience partnering with product and engineering on UX experiments such as A/B tests and phased rollouts.
  • Ability to extract insights from usage data to inform design iteration.
  • Portfolio showing healthcare or complex enterprise product design; case studies preferred and portfolio link required.
  • Experience designing for clinical workflows such as EHR interfaces, patient-facing tools, or dashboard-heavy products.
  • Understanding of accessibility standards and inclusive design principles, including WCAG.
  • Comfort translating strategy from a non-designer into screens without prescriptive requirements.
  • Strong English communication skills for async collaboration, design rationale, research findings, and specifications.
  • Preferred: behavioral health or mental health product design experience.
  • Preferred: experience designing AI-powered interfaces such as chat, recommendations, or generated content.
  • Preferred: user research and usability testing experience with clinical users.
  • Preferred: motion design and micro-interaction skills.
  • Preferred: experience with design systems at scale.
  • Preferred: analytics platform experience such as Mixpanel or Amplitude.
  • Nice to have: prior experience as the sole designer at a startup.
  • Nice to have: HTML/CSS knowledge for design QA.
  • Nice to have: familiarity with healthcare compliance considerations such as HIPAA in UX.
  • Nice to have: exposure to mental health or behavioral health domains.
  • Nice to have: experience with rapid prototyping tools beyond Figma.
  • Schedule requirement: 4–8 hours of daily overlap with US Pacific time, with evening IST hours preferred.

Benefits

  • Salary range of ₹18–30 LPA, depending on skills and responsibilities.
  • Fully remote work opportunities available across India.
  • Equipment allowance provided.
  • Comprehensive health insurance.
  • Culturally recognized local holidays in India.
  • Flexible paid time off.
  • Direct communication with product leadership.
  • Opportunity to establish AI-native design practices from scratch.

Interested in this position?

Apply directly on the company website

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