IT Operations & Security Lead - UK (Remote)

1 hour, 55 minutes ago
Full-time
Lead
Cybersecurity
Zen Educate

Zen Educate

Zen Educate provides a streamlined online platform that connects teachers and teaching assistants with schools, enabling them to find work efficiently while avoiding high agency fees.

Diversified Consumer Services
251-1K
Founded 2016
$9M raised

Description

  • Own internal identity and access management across Google Workspace, SSO, MFA, groups, permissions, and least-privilege controls.
  • Automate joiner, mover, and leaver workflows for accounts, access, devices, and licenses.
  • Manage the company-wide SaaS estate, including ownership, access, costs, renewals, procurement, and retirement of tools.
  • Define and maintain IT and security policies, processes, technical controls, training, access reviews, vulnerability management, and incident procedures.
  • Build reusable processes for security questionnaires, audit evidence, risk management, governance, Cyber Essentials, and future certifications.
  • Secure and manage company and personal devices through endpoint management, encryption, patching, provisioning, compliance, and retirement.
  • Ensure critical vulnerabilities are identified and remediated within the 14-day patching window.
  • Lead response to corporate IT and security incidents, including ownership, communication, documentation, remediation, and process improvement.
  • Collaborate with Engineering, Foundations, People, Finance, Legal, Data Protection, vendors, and senior leaders on company-wide initiatives.
  • Use scripting, APIs, workflow tools, AI, and platform automation to replace repetitive manual processes with scalable systems.

Requirements

  • Hands-on experience improving IT, corporate IT, or security operations in a growing organization.
  • Strong practical expertise in identity and access management, endpoint management, and automation.
  • Working knowledge of SaaS governance, vendor and license management, audits, certifications, incident response, and data protection.
  • Ability to design and implement proportionate security controls, policies, governance, and risk-management practices.
  • Experience scaling processes from manual, inconsistent, or poorly defined operations into reliable systems.
  • Understanding of Google Workspace, SSO, MFA, groups, permissions, and least-privilege principles.
  • Business-minded judgment about meaningful versus theoretical risks and appropriate security trade-offs.
  • Ability to communicate confidently with technical and non-technical stakeholders and work effectively across remote, international teams.
  • Comfort operating as the first dedicated owner of a new function and defining the role’s processes and scope.
  • Interest in automation, modern IT practices, AI adoption, and building systems rather than managing ticket queues.

Benefits

  • Remote, full-time role collaborating with teams across the USA, Canada, Europe, and the UK.
  • Salary up to £90,000, with flexibility to negotiate based on circumstances and local market competitiveness.
  • Autonomous role with direct partnership and support from the CTO.
  • Flexible career progression based on impact, learning, and level growth rather than rigid titles.
  • Compensation changes linked to progression through levels.
  • Sustainable working pace with emphasis on healthy teams and avoiding excessive hours.

Interested in this position?

Apply directly on the company website

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