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Business Analyst

3 weeks ago
United States, Canada
Full-time
Senior
Business Analyst
Data Science and Analytics
Agile BigCommerce ERP Shopify
Apply Now
Zaelab

Zaelab

Zaelab is a premier B2B commerce consultancy specializing in modern and innovative solutions. They excel in Salesforce Commerce Cloud, SAP Commerce Cloud, and commercetools, helping enterprises enhance digital commerce experiences and drive profitabili...

Professional Services
51-250
Founded 2010
View All Jobs 14

Description

  • Align the program’s strategic vision and business outcomes with delivered results.
  • Lead group workshops to identify strategic drivers and develop use cases, requirements, and policies.
  • Document future-state business processes and help develop policies and procedures.
  • Facilitate stakeholder alignment around future-state vision and value definitions.
  • Provide expertise on Shopify Plus, Shopify B2B, and optionally BigCommerce capabilities and architectures.
  • Ensure the quality and relevance of user requirements, functional specifications, technical specifications, data models, and process flow diagrams.
  • Collaborate with the project manager to keep business objectives aligned with the project plan.
  • Act as a bridge between client, technical, and creative teams and support internal, technical, and client design reviews.
  • Advise client stakeholders on Shopify-native commerce architecture topics such as catalog modeling, inventory sync, subscriptions, bundles, multi-market setups, B2B roles, and app integrations.
  • Use Shopify Analytics, GA4, and third-party data tools to identify growth opportunities and evaluate commerce performance.

Requirements

  • 5+ years of experience in a client-facing Business Analyst or Business Consultant role, preferably in a professional services or IT consulting environment.
  • Experience with Shopify Plus, Shopify B2B, or similar commerce platforms.
  • BigCommerce knowledge or certification is considered a strong plus.
  • Experience with full life-cycle projects from initial scoping through delivery.
  • Proficiency in defining and documenting test strategy, unit testing, and integration testing.
  • Highly developed problem-solving, planning, and organizational skills.
  • Excellent presentation, communication, and interpersonal skills with the ability to manage senior-level client relationships.
  • Comfort working in agile, iterative software development methodologies.
  • Interest in digital commerce technology and eagerness to learn new technologies, best practices, and third-party tools.
  • Ability to work independently and collaboratively on cross-functional, geographically dispersed teams.

Benefits

  • Unlimited vacation/PTO.
  • Full health benefits and a 401(k) fixed percentage plan for U.S. employees.
  • RRSP for Canada-based employees.
  • Fully remote, distributed team environment.
  • Paid parental leave.
  • Ongoing training and education opportunities.
  • 0% bureaucracy culture focused on responsibilities rather than title.

Interested in this position?

Apply directly on the company website

Apply Now

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