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Business Analyst

1 month, 3 weeks ago
Brazil
Full-time
Senior
Business Analyst
Data Science and Analytics
Agile BigCommerce ERP Shopify
Apply Now
Zaelab

Zaelab

Zaelab is a premier B2B commerce consultancy specializing in modern and innovative solutions. They excel in Salesforce Commerce Cloud, SAP Commerce Cloud, and commercetools, helping enterprises enhance digital commerce experiences and drive profitabili...

Professional Services
51-250
Founded 2010
View All Jobs 12

Description

  • Lead group workshops to identify strategic drivers and develop use cases, functional requirements, technical requirements, policies, and procedures.
  • Ensure the program’s strategic vision and desired business outcomes remain aligned with what is being delivered.
  • Document future-state business processes and help develop policies and procedures.
  • Facilitate stakeholder alignment on future-state vision and value definitions.
  • Provide functional expertise on Shopify Plus and B2B Suite, and optionally BigCommerce, including app ecosystems, headless/composable setups, multi-store architecture, and custom storefront flows.
  • Advise client stakeholders on modern Shopify-native commerce architectures, including catalog modeling, inventory sync, subscriptions, bundled products, multi-market configurations, B2B roles, and app integrations.
  • Review and validate user requirements, functional specifications, technical specifications, data models, and process flow diagrams to manage scope and support successful delivery.
  • Collaborate with the project manager to ensure business objectives are aligned with the project plan.
  • Act as a bridge between client, technical, and creative teams, facilitating design reviews and ensuring the delivered application matches the creative design.
  • Use analytics tools such as Shopify Analytics, GA4, and third-party data tools to identify growth opportunities and, where applicable, interpret BigCommerce analytics.

Requirements

  • 5+ years of experience in a client-facing Business Analyst or Business Consultant role, preferably in Professional Services or IT Consulting.
  • Experience with Shopify Plus and B2B, or similar commerce platforms; BigCommerce knowledge or certification is a strong plus.
  • Full life-cycle project experience from initial scoping through delivery.
  • Experience defining and documenting test strategy, unit testing, and integration testing.
  • Strong problem-solving, planning, and organizational skills.
  • Excellent presentation, communication, and interpersonal skills with the ability to manage senior-level client relationships.
  • Comfort working with agile, iterative software development methodologies.
  • Interest in digital commerce technology and willingness to learn new technologies, best practices, and third-party tools.
  • Ability to work both independently and collaboratively in a cross-functional, geographically dispersed environment.

Benefits

  • Unlimited vacation/PTO.
  • Full health benefits and a 401(k) fixed percentage plan for USA employees.
  • RRSP plan for Canada employees.
  • Fully remote work with distributed teams.
  • Paid parental leave.
  • Ongoing training and education opportunities.
  • 0% bureaucracy culture focused on responsibilities rather than title.

Interested in this position?

Apply directly on the company website

Apply Now

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