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Site Reliability Engineer (Monetization)

1 month ago
Canada
Full-time
Mid Level
Site Reliability Engineer (SRE)
DevOps and Infrastructure
Bash Datadog GCP GitHub Actions GitLab CI Go Grafana Helm Kubernetes Microservices OpenTelemetry PHP Prometheus Python Terraform
Apply Now
Xsolla

Xsolla

Xsolla is an international payment solution provider for online games, offering tools to launch, monetize, and scale games worldwide with local payment methods and fraud prevention.

Internet Software & Services
251-1K
Founded 2005
View All Jobs 93

Description

  • Own the Monetization domain’s application-level infrastructure, including Helm charts, Terraform configurations, Kubernetes deployments, runtime configuration, and service networking/integrations.
  • Design and implement observability for critical services, including SLOs/SLIs, monitors, alerts, and dashboards using Datadog and OpenTelemetry-based tooling.
  • Help set up and improve CI/CD pipelines, including deploy and rollback automation.
  • Perform capacity planning and performance tuning for launches, sales events, and regional rollouts, including load testing and regression investigation.
  • Run Production Readiness Reviews and define what production-ready means for the domain.
  • Support incident response, including deep incident investigation, post-mortems, follow-up reliability improvements, and runbook maintenance.
  • Build automation to reduce operational toil, such as runbook automation, deploy helpers, and operational scripts.
  • Maintain a forward-looking reliability roadmap with product engineering leads.
  • Participate in product planning, refinements, and architecture reviews to bring reliability considerations in early.
  • Co-author company-wide SLO/SLI, capacity, and operational standards with the broader SRE team and contribute to shared SRE subsystems.
  • Participate in the SRE duty rotation and support developers across the company.

Requirements

  • 3+ years of proven SRE, DevOps, or platform engineering experience with on-call/incident response, SLO/monitoring ownership, and deploy/infrastructure work for production services.
  • Software development background with experience building and shipping backend services, not just operating them.
  • Comfort reading application code during investigations and writing production-quality automation in at least one language such as Go or PHP.
  • Hands-on Kubernetes experience, including Helm, manifests, deploy strategies, and debugging application-level performance and networking issues.
  • Experience with managed Kubernetes such as GKE, or comparable platforms.
  • Solid observability experience building monitors, dashboards, and SLOs/SLIs on tools such as Datadog, with Prometheus/Grafana also relevant.
  • Familiarity with OpenTelemetry.
  • Infrastructure as Code experience with Terraform or Terragrunt.
  • GCP experience, including IAM, networking, and managed services.
  • Experience building and maintaining CI/CD pipelines with GitLab CI and/or GitHub Actions.
  • Programming/scripting proficiency in tools such as Python, Go, or Bash.
  • Practical experience with incident response, post-mortems, and driving reliability improvements.
  • Strong collaboration and communication skills for working embedded with product teams.
  • Experience in payments, fintech, e-commerce, or gaming/high-traffic transactional systems is preferred.
  • Kubernetes certifications, Google Cloud Platform certifications, or HashiCorp certifications are nice to have.

Benefits

  • Medical, dental, and vision coverage.
  • PTO.
  • A personalized career roadmap for each employee.
  • Training and educational opportunities for professional development.
  • A supportive benefits program focused on employees’ physical, mental, and emotional well-being.
  • Equal opportunity employment in an inclusive workplace.

Interested in this position?

Apply directly on the company website

Apply Now

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