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Senior Professional Services Consultant- German

2 months ago
Estonia
Full-time
Senior
Implementation Consultant
Project and Program Management
Agile Salesforce
Apply Now
Wrike

Wrike

Wrike is a leading project management tool that provides a versatile work management platform for teams, enhancing collaboration and productivity across industries.

Internet Software & Services
251-1K
Founded 2007
$26M raised
View All Jobs 3

Description

  • Lead individual customer engagements and support or lead larger global rollouts.
  • Drive end-to-end customer onboarding, including discovery, design, configuration, rollout, and adoption monitoring.
  • Support the sales team with complex scoping and present Wrike’s value and professional services offerings.
  • Track client records and key milestones in Wrike, Salesforce, and other systems.
  • Manage successful completion of customer engagements while meeting critical success metrics.
  • Advocate for customers and help prioritize new product features.
  • Collaborate with Product and other internal stakeholders to identify short-term solutions and influence the product roadmap.
  • Ensure smooth hand-offs before and after engagements by working with cross-functional teams.
  • Represent the DACH region with cultural and language fluency.
  • Mentor junior members of the Wrike team.

Requirements

  • 3+ years of experience in consulting and customer-facing roles.
  • Experience in project management; Agile, PMI, Lean, or similar certifications are a plus.
  • Ability to quickly understand complex customer processes and define clear goals for successful implementation.
  • Strong understanding of change management principles.
  • Experience in one industry or key customer segment such as Marketing/Creative, IT, Professional Services, or PMO.
  • Ability to participate in technical discussions and present digital transformation options and strategies.
  • Ability to collaborate cross-functionally with Sales on account plans.
  • Excellent verbal, presentation, and written communication skills.
  • Ability to communicate effectively across all organizational levels, including executive stakeholders.
  • Deep understanding of the DACH market and fluency in German; German native speaker required.
  • Relevant university degree preferred.
  • Experience working in a SaaS environment preferred.
  • Ability to position Wrike within an existing integrated ecosystem preferred.

Benefits

  • 28 calendar days of paid vacation.
  • 5 paid uncertified sick days.
  • Parental leave: 18 weeks maternity leave and 4 weeks paternity leave.
  • 2 volunteer days.
  • Health insurance for employees and dependents.
  • Life insurance plan.
  • Utility allowance of 30 EUR per month, subject to taxation.
  • Fitness plan with 800 EUR per year.
  • Full-remote work with on-demand access to co-working space.

Interested in this position?

Apply directly on the company website

Apply Now

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