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Community Manager

20 hours, 1 minute ago
United States
Full-time
Mid Level
Social Media Manager
Marketing and Growth
Apply Now
WorldVia

WorldVia

WorldVia specializes in providing personalized travel planning services through a network of over 2,000 experienced travel advisors, helping clients create memorable vacations tailored to their desires for joy, romance, and adventure.

Consumer Services
11-50
Founded 2014
View All Jobs 7

Description

  • Serve as the day-to-day steward of WorldVia’s Member Hubs and keep each program active, healthy, and on-brand.
  • Plan and run monthly Hub meetings, coordinating agendas, speakers, and follow-up.
  • Support the member experience across private Facebook groups, WorldVia.PRO hub pages, and live or virtual events.
  • Moderate the Hub groups and the members-only Facebook group, enforcing guidelines and maintaining a welcoming tone.
  • Maintain a daily presence in community spaces by starting conversations, responding to members, and keeping engagement moving between events.
  • Welcome new members into programs and help them understand how to participate in the wider community.
  • Surface and celebrate member wins, milestones, and contributions.
  • Plan and host recurring livestreams and interactive community programming such as Q&As and member spotlights.
  • Publish ad hoc community content and maintain a lightweight content calendar.
  • Track new qualifiers and members approaching the next tier, and coordinate timely recognition and outreach.
  • Partner with internal teams to gather member data for recognition and engagement workflows.
  • Support member meetups and in-person events as a visible community representative.

Requirements

  • Demonstrated experience in community management, social media engagement, or member-facing programming.
  • Experience in a membership, network, or online community setting is ideal.
  • A strong, warm written voice and comfort showing up live and on camera for livestreams and interactive formats.
  • Strong organizational skills and comfort tracking participation, milestones, and engagement patterns.
  • A self-directed, proactive working style and sound judgment for maintaining positive, on-brand community spaces.
  • Familiarity with the travel advisor, host agency, or membership-based business space is a strong plus.
  • Willingness to travel periodically for member events and in-person community touchpoints.

Benefits

  • Employer-sponsored medical and dental insurance with employee contribution.
  • Fully funded life insurance (1x salary) and long-term disability insurance.
  • Optional employee-paid vision insurance and short-term disability insurance.
  • 401(k) with up to 4% company match.
  • Paid time off plus company holidays.
  • Additional day off for your birthday and work anniversary.
  • Opportunities for professional development and career growth.
  • Travel industry perks and discounts.

Interested in this position?

Apply directly on the company website

Apply Now

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