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Accountability and Safeguarding Coordinator - 2025821

11 hours, 26 minutes ago
Anywhere
Full-time
Mid Level
Project Coordinator
Project and Program Management
Asana Power BI
Apply Now
World Relief

World Relief

World Relief is a global Christian humanitarian organization that brings sustainable solutions to global problems through partnerships with local churches, specializing in refugee services and disaster response.

Family Services
1K-5K
Founded 1944
View All Jobs 5

Description

  • Support country offices in implementing and strengthening Complaint and Feedback Mechanisms (CFMs), including monitoring accessibility, usage, complaint handling, and follow-up actions.
  • Support implementation and monitoring of safeguarding, PSEAH, and child protection policies, procedures, compliance checklists, and action plans.
  • Coordinate capacity-strengthening activities, including trainings, Communities of Practice, onboarding, and training compliance tracking.
  • Maintain and update tools, templates, and guidance materials for accountability and safeguarding systems.
  • Support partner compliance efforts related to safeguarding, CFM, and PSEAH.
  • Assist with safeguarding and misconduct investigations, including case tracking, documentation, interviews, logistics, action-item monitoring, and confidential recordkeeping.
  • Administer FaceUp and related accountability systems, including user access, system maintenance, inbox monitoring, data imports, and troubleshooting.
  • Generate reports, dashboards, and data analyses on complaints, trends, case management, and compliance.
  • Coordinate project timelines, track deliverables, schedule meetings, document decisions, and maintain knowledge management systems.
  • Prepare summaries, presentations, training materials, and other communication products for leadership, donors, board-level reporting, and diverse audiences.

Requirements

  • Mature and personal Christian faith.
  • Commitment to World Relief’s mission, vision, and values.
  • Ability to affirm or acknowledge World Relief’s Core Beliefs, Statement of Faith, Christian Identity, and the National Association of Evangelicals' For the Health of The Nation document.
  • Bachelor’s degree in a relevant field such as international development, public administration, or social sciences.
  • 3–5 years of experience in project coordination, safeguarding, accountability, compliance, or related roles.
  • Experience working with international or field offices, or with cross-cultural teams.
  • Proficiency in Microsoft Office Suite and experience with data, case management, project management, and collaboration tools such as Teams, Asana, or Power BI.
  • Fluency in English; professional proficiency in French is strongly preferred.
  • Experience in safeguarding, accountability, compliance, investigations, or misconduct management in a humanitarian, development, faith-based, or nonprofit setting (preferred).
  • Strong project management, organizational, interpersonal, analytical, and written/verbal communication skills (preferred).
  • Ability to handle sensitive and confidential information with discretion.
  • Ability to learn and support others in using new systems, software, and digital tools quickly.

Benefits

  • Competitive benefits package for full-time regular employees.
  • Employee discount program.
  • Gold-level Cigna Healthy Workforce Designation.
  • Well-being program support, including leadership and culture, program foundations, and whole-person health.
  • Reasonable accommodations for individuals with disabilities.
  • Drug-free workplace with pre-employment substance abuse testing.

Interested in this position?

Apply directly on the company website

Apply Now

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